Test Prep Assistant

Florida Atlantic University is seeking a Test Prep Assistant - Boca Raton, FL.

This position plays an important role in supporting the Testing Center by responding to student inquiries, managing classroom reservations and registrations, assisting with instructor communication, updating course information, supporting marketing efforts, and helping coordinate practice tests and score reports., * Respond to student inquiries by phone and email, providing detailed information about test prep courses and registration processes.

• Coordinate and maintain classroom reservations.
• Maintain accurate and organized records.
• Process student registrations and handle necessary follow-up.
• Complete special projects or assist with them as needed.
• Perform general clerical tasks, including copying and mailing.
• Maintain ongoing communication between the test prep office and students/parents.
• Assist with class scheduling and coordinate communications with instructors.
• Update course information on the website and within FAU's learning management system.
• Promote courses across campus through posters, flyers, catalog postings, social media outreach, and participation in campus events.
• Send promotional email communications through email blast distributions.
• Occasionally organize and proctor practice diagnostic tests in the GCS testing lab.
• Organize and manage exam score reporting.
• Other job-related duties as needed.

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High school diploma and one year of appropriate experience required.

Preferred Qualifications/Skills:

Proficiency in Microsoft Office, strong organizational abilities, and exceptional attention to detail, along with familiarity using web-based data entry systems.

Excellent customer service skills with clear, professional communication in both written and verbal formats.

Strong time-management skills with the ability to prioritize and handle multiple tasks efficiently, including responding to student inquiries.

Dependable and proactive, with a strong sense of initiative.

Comfortable working both independently and as part of a collaborative team.

$15.00 per hour., Temporary positions are not established positions and are paid from OPS funds. Temporary positions are usually not eligible for benefits and retirement; however, they may be eligible for health insurance coverage depending on the average hours worked per week. They provide full-time or part-time employment in an exempt or non-exempt employment situation based on job duties and salary in accordance with the Fair Labor Standards Act (FLSA). Temporary positions do not have layoff rights and may be terminated without prior notice. Applicants hired into Temporary positions may apply for a regular appointment should a vacancy become available.

Apply now to join FAU on its race to excellence., Florida Atlantic University is where your future begins. With over 30,000 students from all 50 states and over 180 countries, 21 intercollegiate teams, 180 plus degree programs, and an administration that thrives on discovery and excellence, Florida Atlantic University is pushing the boundaries of higher education. At FAU, the faculty and staff are trailblazers and innovators with a passion for finding creative solutions while advancing science, art and technology in all disciplines. Student success, excellence and community engagement are some of our highest values as a university. These values are prominent throughout FAU's community and are essential to the employee experience. FAU is committed to the principles of engaged teaching, research and service, and reflects this commitment as a key Platform in its 2015 - 2025 Strategic Plan. Our work environment is a hub of cultures from across the nation and the world, making FAU a place where collaboration flourishes. All persons aspiring to achieve excellence in the