Platform Solution Specialist
Role details
Job location
Tech stack
Job description
As a Platform Solutions Specialist you will be a key technical expert within our Platform Solutions team, driving technical excellence and enabling rapid sales cycles in a dynamic, fast-paced environment. You will partner closely with Sales and Account Management teams to understand client challenges, demonstrate tailored platform solutions, and build a cross-functional support network to address client needs. This role combines technical expertise with strong client-facing skills, contributing to an environment where people and technology work together to deliver exceptional results.
What You'll Do Sales Enablement & Demo Management: Review and manage demo requests through Salesforce; collaborate with Sales and Account Management teams to define meeting objectives and technical requirements Platform Expertise: Customize and configure the Egencia platform to address specific customer business and technical needs Client-Facing Technical Leadership: Serve as the technical expert during client presentations, both remote and in-person, translating complex features into business value Team Enablement: Conduct monthly educational sessions with Global Sales and Account Management teams to build platform knowledge and sales confidence Cross-Functional Collaboration: Partner with Product and Technology teams as a subject matter expert to identify innovative solutions and bring customer insights back to the organization Market Intelligence: Gather and communicate competitive intelligence from the field to the Commercial Enablement team Event Support: Represent Egencia at industry tradeshows; provide pre-sales technical guidance on API integrations, HR feeds, and system connectivity
Requirements
An energetic, technically-minded professional who thrives in a collaborative sales environment. You should be equally comfortable diving into technical specifications and building rapport with C-suite executives. Your success will be measured by your ability to accelerate sales cycles, enable your team, and ensure customers see the full value of the platform. 2-5 years of experience in the travel industry, preferably in corporate travel or B2B SaaS environments Proven ability to translate technical concepts into business value for non-technical audiences
Technical Skills: Proficiency with Salesforce, Microsoft Office (Word, PowerPoint), Seismic, and Crayon Working knowledge of integration solutions including SFTP (Secure File Transfer Protocol) and REST/SOAP APIs Understanding of HR data feeds and system integration best practices
Soft Skills & Attributes: Excellent listening and consultative problem-solving abilities Comfortable presenting and demonstrating technology solutions in both remote and in-person settings to C-level executives Strong communication and interpersonal skills with ability to build relationships across all levels Self-motivated with ability to manage multiple priorities in a fast-paced environment Familiarity with sales methodologies such as Sandler, Spanco, or Customer Centric Selling Travel may be required
Benefits & conditions
The US national base salary range for this position is from $72,100.00 - $133,900.00
The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate's relevant experience, skills, knowledge, and work location.