PC Technician

• High School Diploma or equivalent

• 3+ years of applicable work experience

• Current DoD 8570 IA Baseline Certification, IAT Level I (examples include: A+ CE, Network+ CE, SSCP, CCNA-Security certifications). Certification exam must have been passed after Jan 1, 2011, and renewed every 3 years.

• Interim Secret Clearance

• Valid Driver's License

• Experience supporting Windows 7, Windows 10, and MS Office 2013.

• Experience using Remedy or a similar ticketing system.

• Strong analytical and follow-through skills.

• Strong verbal and written communications skills.

• Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.

• Ability to work well independently on defined tasks.

• Ability to work well as part of a team.

• Ability to lift 40 pounds

Duties & Responsibilities:

• Support responsibilities include software installation and configurations.

• Performs technical, operational, and training support to users of personal computers either by telephone or on-site for PC desktop hardware and software packages.

• Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs, and other application software programs.

• Troubleshoots printer, computer, and peripheral incidents perform hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.

Other:

• Experience maintaining Lexmark, HP, or Ricoh printer devices (i.e. installing maintenance kits).

• Prior USACE/ACE-IT experience.

• Experience working in a DoD environment.

• Experience supporting Office 365

Allyon is a certified woman-owned small business dedicated to empowering cleared IT professionals to reach their career goals and building high-performance teams for our federal government clients nationwide. With over 15 years of experience supporting the federal government, we've proudly helped professionals like you achieve their career goals across all areas of IT. Apply today and become part of our mission to support the nation's most critical technology, infrastructure, and cybersecurity initiatives. Together, we can drive innovation and make a difference where it matters most!