IT Software Support Specialist

• Client is seeking at contractor IT Support Software Specialist to work on site for technology projects, Strong Microsoft office supports MS excel, Teams SharePoint, Word, Outlookdesktop support light networking.
• Experienced Application hands on support Business working in the technology space.
• Strong passion for user experience and keen eye on product design to deliver on user needs. With a passion for creating change, mission-minded business, and an insatiable appetite for knowledge.
• 5+ years of Technology experience with strong domain expertise in Customer Relationship, Digital Service space.
• Used Data Analytical tools like Dataverse, Microsoft Excel, Pivot tables
• Strong command on written and verbal communication skills
• Experience in identifying business opportunities based on analytics data, market trends, user research and benchmark testing results
• Expert knowledge of all phases of the project and product development lifecycle, from concept design to final delivery and rollout
• Proficient in gathering requirements from Business stakeholders and understanding project/business goals., * Experience in providing information technology technical support either in hardware, software or some other IT.
• Demonstrated ability to ability to interpret complex information and provide informed analyses.
• Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems.
• Requires excellent written and verbal skills as well as IT savvy to assist customers.
• Demonstrated ability to use Microsoft Office suite.

Require/Desire Skills:

• Experience in providing information technology technical support either in software or some other IT.
• Demonstrated ability to ability to interpret complex information and provide informed analyses
• Demonstrated ability to work with all levels of management, customers, and vendors to resolve problems.
• Requires excellent written and verbal skills as well as IT savvy to assist customers
• Demonstrated ability to use Microsoft Office suite.
• Ability to help setup enterprise client calls and coordinate technical setup.
• Bachelors degree in Information Technology, Computer Science or related field.
• Demonstrated ability to communicate effectively both orally and in writing.