Help Desk/Desktop Support Analyst

Prepare and deploy laptops for both new and existing users, ensuring proper imaging and configuration. Manage user accounts in Active Directory and Office 365, maintaining security and accessibility. Deliver prompt technical support for hardware, software, and network issues, both onsite and remotely. Set up and configure IT hardware, including desktops and peripherals, while resolving technical challenges. Provide ongoing IT support within a manufacturing environment to ensure smooth operations and productivity.

We are looking for a skilled Help Desk/Desktop Support Analyst to provide efficient technical assistance to end users in both onsite and remote settings. This role is based in Turtle Creek, Pennsylvania, and offers a long-term contract opportunity. Ideal candidates will have hands-on experience in troubleshooting, system administration, and IT support within a Windows environment., 1-3 years of experience in Help Desk or IT Support roles. Proficiency in Windows operating systems and environments, including Windows 11. Hands-on experience with Active Directory and Office 365 account management. Strong troubleshooting abilities to address technical issues effectively. Comfortable with imaging devices and performing hands-on hardware support. Familiarity with service desk ticketing systems and processes. Ability to provide in-person and remote technical assistance to users., All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.