Computer Technician

Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations. -Provide remedial services as required to keep desktop devices in good working order. -Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts. -Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required. -Refresh approximately 25% of the total number of computers per site on an annual basis. -Swap out defective units in order to maintain continuity of operations. -Troubleshoot and repair desktop devices. -Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits. -Knowledge of software installations and image generation (device imaging) procedures. -Interface with the end user to resolve desktop productivity suite issues. -Implement all OEM firmware/software updates on networked printers as directed by the customer. -Install images on desktop/peripheral equipment if requested. -Partake in the annual deployment of desktop PCs. -Other duties as assigned by the customer.

Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. -Ability to creatively solve challenging technology problems -Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. -Passion for customer service. -Strong communicator that can work without direct supervision or detailed direction. -Experience with using and managing Remedy ticketing systems. -Candidates must be able to work on-site at client sites in the surrounding geographical region. -Technical Certifications including but not limited to: A+, Net+, CCNA -Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS/SCI.