Business Transformation Manager

• Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives
• Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise.
• Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAS to help identify risk and opportunities across core business processes
• Assist in the due diligence, and operational reviews in the departments and formulate recommendations on process improvement initiatives Prepare and present business cases, findings, benefits and recommendations in various formats and at various levels regarding business units in need of transformation or BPM
• Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate.
• Additionally, the candidate should be able to demonstrate a history of hands-on involvement in large programs involving IT project work.
• Assist with the design and implementation of disciplined score cards in areas needing including productivity, service levels, quality, risk levels, and transaction costs
• Change management experience

• MBA preferred Minimum 10 years of business experience

• LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities. *Demonstrated analytical capabilities and quantitative skills.

• Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization. *Experience with project management and work plan development.

• Excellent written, verbal, and digital communication skills, as well as interpersonal skills. *Demonstrated ability to work in a high-profile, high-pressure environment effectively.

• Excellent organizational, facilitation, and presentation skills.

• Highly proficient in Microsoft Excel, Word, PowerPoint, Project and Visio. Prior experience with translating business needs to functional requirement specifications for technology. *Prior experience in government agency is a plus.

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.