Sr. Endpoint Engineer

Mount Indie
Washington, United States of America
1 month ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Washington, United States of America

Tech stack

Microsoft Windows
Agile Methodologies
iOS
Apple Mac Systems
System Center Configuration Manager
Software Vulnerability Management
Microsoft InTune
Patch Management
3-tier Architectures

Job description

As a Sr. Endpoint Engineer I, you'll manage and secure enterprise Windows and macOS environments supporting a high-visibility, mission-critical customer with the goal of making a real impact across the federal government. You'll be part of a team responsible for delivering reliable, secure, and compliant endpoint services in classified and high-security environments, playing a critical role in ensuring operational stability, accelerating delivery, and strengthening the customer's ability to execute their mission through disciplined operations and immediate contribution within an Agile execution model., * Work as part of a collaborative and high-performing team delivering technical solutions within the highest levels of the federal government

  • Manage endpoint imaging, patching, and vulnerability remediation across enterprise environments
  • Support and operate enterprise endpoint management tools and platforms
  • Resolve Tier 3 endpoint issues in support of a service desk and mission operations
  • Maintain secure, compliant Windows and macOS client environments
  • Participate actively in Agile execution and continuous improvement activities
  • Communicate technical issues, solutions, and risks clearly with stakeholders
  • Establish and maintain a high level of customer trust and confidence through technical expertise and reliability
  • Apply creativity and sound engineering judgment to deliver innovative solutions aligned to customer needs

Requirements

  • Active Top Secret with current or previously held SCI access
  • Bachelor's or Associate's degree in an IT-related field is preferred (relevant experience may substitute)
  • Required technical certifications include Microsoft MD-102 and Security+
  • DoD 8140 certification aligned to the 451 System Administrator work role (e.g., Security+, Cloud+, SSCP, CASP+, or CISSP)
  • 5+ years of IT experience with a focus on endpoint and client device management across Windows 11, macOS Sequoia and Tahoe, and Apple iOS environments
  • Hands-on experience with OS imaging, patch management, performance troubleshooting, and vulnerability remediation in enterprise environments
  • Experience managing the full lifecycle of endpoint devices (provisioning, configuration, maintenance, decommissioning)
  • Experience providing Tier 3 endpoint support, including advanced troubleshooting and issue resolution
  • Hands-on experience with endpoint management platforms such as Microsoft Endpoint Configuration Manager, Microsoft Intune, Jamf, Tanium, or BigFix
  • Ability to contribute immediately with minimal ramp-up in a mission-critical operational environment

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