Cybersecurity Advisor II

Rapid7 Cybersecurity Advisors partner with our customers above and beyond the tactical aspects of vulnerability management, application security, threat detection, and incident response. You will work with your customers to increase their resilience against threats through tailored mitigation recommendations, proactive threat awareness reporting, and regular touchpoints to discuss IT security initiatives and associated best practices. About the Team Rapid7's Managed Services deliver world-class, 24/7/365 threat detection, incident response, vulnerability management, and application security services for our customers. As a member of Rapid7's Cybersecurity Advisor team, you are on the front lines helping clients defend against and respond to today's biggest threats. Our analysts and scanning operation teams keep a constant watch on our customers and provide guidance and strategies to help identify and remediate significant risks. Rapid7 Cybersecurity Advisors are fanatical about security and customer satisfaction, and are just as comfortable working in the weeds with engineers as we are briefing a CISO on a recent breach and security strategy. About the Role As a Cybersecurity Advisor II, you will be the key trusted advocate to our customers. Your valuable experience and in-depth understanding of the security landscape, partnered with the utilization of Rapid7 products, will be pivotal to the success of our customers and our ability to demonstrate the ROI of the Managed service. Our Cybersecurity Advisors are responsible for leveraging their technical knowledge to guide customers in the successful use of security product features and enhancements, and to positively impact the overall success and maturity of customers' security programs. In this role, you will: Provide technical recommendations to Rapid7 customers to improve their overall security posture based on industry trends and best practices Demonstrate a deep understanding of the value-drivers of our products and the ability to help customers navigate and optimize their usage Ensure that Rapid7 Platform technology is functional, and coordinate with Rapid7's support team when needed Review and generate high-quality, accurate, and contextual customer deliverables Develop and maintain strong, long-lasting advisory relationships with key stakeholders, including technical teams, project managers, and C-level executives Ensure customers are on track for renewal by partnering with sales and renewals teams throughout the renewal lifecycle. Assist in Incident Response handling and customer communication Conduct Executive Business Reviews (EBRs) with customer decision makers to drive strategy, review value outcomes, and strengthen partnerships Drive customer retention by Identifying potential risks and challenges in customer relationships and work proactively to address them Gather client input and requirements across the Managed Services client base to influence the Managed Services roadmap The skills you'll bring include, Rapid7 uses cookies and similar technologies as strictly necessary to make our site work. We and our partners would also like to set additional cookies to analyze your use of our site, to personalize and enhance your visit to our site and to show you more relevant content and advertising. Manage Consent Preferences Strictly Necessary Cookies These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. If you do not allow these cookie we will not know when you have visited our site, and will not be able to monitor its performance. Manage Cookies I do not accept I accept Save frame-loader#lazyLoad" class="chatbot-launcher-frame" id="chatbot_launcher_frame"> View Job Rapid7 Chatbot chatbot--container#toggleVisibility" aria-label="Close"> frame-loader#lazyLoad turbo:frame-load- turbo-frame-scroller#scrollToBottom" data-turbo-frame-scroller-scrollable-selector-value=".chatbot-body" class="chatbot-body-frame" id="chatbot_body_frame">, Job Description: Position Summary The Customer Service Lead (CSL) plays a critical role in delivering exceptional customer experiences while serving as a trusted leader and ope…

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Associate's Degree in Information Technology, or three or more years of related experience 3-4 years of experience in Information Security or related discipline Industry-related certifications (e.g., A+, Network+, Sec+, Cloud+, CCSP) Information Security consulting experience Prior technology deployment and configuration experience Experience with security frameworks and concepts Prior experience in managed or enterprise information security services, vulnerability management, incident response, forensics, malware analysis, penetration testing, or network defense Strong understanding of technical concepts and experience advising customers on how to best use and adopt the platform for faster ROI Communication: Deliver clear written and verbal guidance that conveys objectives and rationale, building commitment with customers and internal stakeholders Accountability: Hold yourself responsible for driving outcomes and meeting commitments across a portfolio of customer relationships Decision-Making: Make efficient, well-reasoned decisions that resolve customer challenges and enable momentum Cross-Functional Collaboration: Build internal partnerships across support, sales, and renewals to deliver sustainable improvements for customers

About Rapid7 At Rapid7, our vision is to create a secure digital world for our customers, our industry, and our communities. We do this by harnessing our collective expertise and passion to challenge what's possible and drive extraordinary impact. We're building a dynamic and collaborative workplace where new ideas are welcome. Protecting 11,000+ customers against bad actors and threats means we're continuing to push the envelope just like we' ve been doing for the past 20 years. If you 're ready to solve some of the toughest challenges in cybersecurity, we're ready to help you take command of your career. Join us. Rapid7, Inc. is committed to fair and equitable compensation practices. A candidate's salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications. We evaluate compensation decisions on a case-by-case basis, and it is not typical for an individual to be hired at the very top of the salary range. The salary range for this role in the US is: $100,300.00 - 135,700.00 USD Annual Salary ranges may vary based on geographical location. This range does not include variable/incentive compensation, equity and benefits (where applicable/eligible). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or any other status protected by applicable national, federal, state or local law. Security and Compliance Rapid7 is committed to keeping customers secure. As a first line of defense, all employees are expected to uphold the highest standards of security and privacy, ensuring the protection of sensitive information and compliance with relevant regulations. Jobs you may be interested in VP, Business Intelligence Rapid7 is looking for a visionary Business Intelligence Leader to build and own the enterprise information layer that connects raw data to business decisions - establishing a single trusted foundation for how the company ... The Technical Account Manager (TAM) serves as a trusted technical advisor, building and managing the relationship between Rapid7 and its most significant enterprise and federal accounts. This role is crucial for guiding customers through successfu... Account Executive, Commercial Rapid7's Commercial Sales organization is seeking a strategic Account Executive to manage and expand a defined book of business. In this role, you will serve as a dedicated partner for our existing clients, helping t... Rapid7 is a publicly traded Cybersecurity company headquartered in Boston, MA with 17 offices around the world. We are excited to be expanding our Global footprint into India and as we build out our Product & Engineering teams, we are looking for ..., © 2026 Careerjet All rights reserved