Contracting and Network Support Specialist

The Contracting and Network Support Specialist provides administrative and operational support to the Contracting and Network Department at Umpqua Health. This role is responsible for managing provider contract documentation, coordinating network updates, and ensuring compliance with organizational and regulatory requirements. The position requires strong organizational skills, attention to detail, and the ability to work collaboratively across departments to maintain accurate provider and contract records., * Prepare, distribute, and track provider contracts and amendments.

• Maintain accurate contract files and ensure timely execution of agreements.
• Assist with contract testing and approval processes.
• Update provider information in internal systems and ensure data accuracy.
• Support network adequacy reporting and compliance with Oregon Health Authority (OHA) requirement.
• Coordinate provider onboarding and credentialing documentation as needed.
• Ensure all contract and network activities adhere to regulatory and organizational standards.
• Assist with audits and reporting related to provider contracts and network operations.
• Serve as a point of contact for internal teams regarding contract and network inquiries.
• Communicate with providers to obtain required documentation and resolve administrative issues.
• Identify opportunities to streamline contract and network workflows.
• Support implementation of best practices for document management and reporting.

CHALLENGES

• Working with a variety of personalities, maintaining a consistent and fair communication style.
• Satisfying the needs of a fast-paced and challenging company.

• Associate degree in Business Administration, Healthcare Management, or a related field required; bachelor's degree preferred.
• Minimum of two (2) years of administrative experience, preferably within healthcare or contracting environments.
• Experience with document management systems and data entry processes.
• Valid driver's license and current automobile insurance, with ability to travel locally as required.
• Basic understanding of healthcare contracting and provider network operations.
• Familiarity with regulatory requirements applicable to managed care and provider networks.
• Strong organizational and time management skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Ability to maintain confidentiality and appropriately handle sensitive information.
• Ability to work independently as well as collaboratively within a team setting., * Bilingual or translation skills preferred.

Tuition reimbursement, Health insurance, 401(k) matching, Paid time off, Vision insurance, Dental insurance, Gym membership, Life insurance, Wage Band 15: $52,900- $58,600, * Salary is dependent on skills, experience, and education

• Generous benefits package including vacation PTO, sick leave, federal holidays, and birthday leave
• Medical, dental, and vision insurance
• 401(k) with company match (fully vested immediately)
• Company-sponsored life insurance and additional benefits
• Fitness reimbursement program
• Tuition reimbursement and more

Why Umpqua Health? We are committed to advancing health equity by collaborating across communities, addressing systemic barriers, and ensuring fair access to care and resources. At Umpqua Health, every team member plays a vital role in making a meaningful impact, empowering healthier lives and strengthening the communities we serve.

Inclusive Culture We foster a respectful, inclusive environment where employees feel valued, supported, and empowered. Growth & Development We support ongoing learning through mentorship, clear career pathways, and professional development opportunities. Work/Life Balance We promote flexibility and well-being so employees can thrive both professionally and personally. Equal Opportunity Umpqua Health is an equal opportunity employer that embraces individuals from all backgrounds. We prohibit discrimination and harassment of any kind, ensuring that all employment decisions are based on qualifications, merit, and the needs of the business. Our dedication to fairness and equality extends to all aspects of employment, including hiring, training, promotion, and compensation, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under federal, state, or local law.

At Umpqua Health, we're more than a healthcare organization-we're a community-driven Coordinated Care Organization (CCO) dedicated to improving the health and well-being of individuals and families throughout Douglas County, Oregon. We provide integrated, whole-person care through primary care, specialty care, behavioral health services, and care coordination. Our collaborative approach ensures members receive high-quality, personalized care while supporting a stronger, healthier community.