Solutions Engineer

Recruiting from Scratch
New York, United States of America
6 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 190K

Job location

New York, United States of America

Tech stack

LTE (Telecommunication)
Python
Network Troubleshooting

Job description

  • Own the end-to-end technical customer journey, including pre-sales discovery, demos, trials, onboarding, and ongoing customer success.
  • Conduct technical discovery calls to assess customer environments and requirements related to LTE, 5G, and DAS.
  • Deliver tailored product demonstrations and define clear evaluation plans, ensuring alignment with customer success criteria and timelines.
  • Manage trials and pilots from setup through training and configuration, focusing on achieving rapid time-to-value for customers.
  • Serve as the primary problem solver, troubleshooting wireless/network issues and addressing technical inquiries in real-time.
  • Build strong, trust-based relationships with customers through regular touchpoints and ensure measurable adoption outcomes.
  • Collaborate closely with internal teams to translate customer feedback into actionable product insights and improvements.

Requirements

  • 6-12 years of experience in a technical sales or solutions engineering role, ideally within the software or telecommunications industry.
  • Proficiency in Python and a solid understanding of full-stack development principles.
  • Experience with LTE, 5G, and DAS technologies, along with a strong ability to understand and communicate complex technical concepts.
  • Proven track record of managing customer relationships and driving successful outcomes through effective technical support.

Preferred

  • Experience in a startup environment, demonstrating adaptability and a proactive approach to problem-solving.
  • Familiarity with creating onboarding guides, demo scripts, and troubleshooting workflows to enhance customer experience.
  • Previous exposure to customer success strategies or product management processes that align with technical sales.

Benefits & conditions

The base salary for this role ranges from $140K to $190K, reflecting the experience and expertise of the candidate. In addition to competitive compensation, the company offers a dynamic work environment and opportunities for professional growth.

About the company

We're representing a dynamic startup in the software development and AI space, focused on revolutionizing wireless network design and optimization. This company is pioneering a platform that leverages advanced technologies to enhance customer experiences and streamline operations. With a commitment to innovation and customer success, they are poised for significant growth in the industry., © 2026 Careerjet All rights reserved

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