Technical Solutions Engineer
Role details
Job location
Tech stack
Requirements
This position is ideally suited to graduates to folk with 2-3 years' experience. You will have a technical background and have the ability to put data into a platform and turn it into something useful - ie Power BI dashboards.
The company is a Solutions Provider, they operate mainly within the financial services sphere and partner with their clients to build out Cloud solutions from scratch. Naturally, any cloud knowledge is highly beneficial!, * At least 2 years' experience either in a Customer Success/Sales/Pre-Sales/or Solution Engineering/Cloud Deployment role in a SaaS company.
- Experience in analysing data and solving business requirements against common use cases, translating this into technically understandable content for clients.
- Understanding of tracking business metrics, goals, and the pain points of prospective customers.
- Exposure in working across multiple departments/teams, including engagement with Product and DevOps teams to understand new capabilities.
- You have a strong understanding of the SaaS industry.
- Personal skills for being bright, intelligent, and a quick thinker to support immediate client requests and high priority requirements, setting expectations accordingly.
- Strong client-facing experience for regularly meeting with clients and building a relationship with them.
- Attention to detail - you have strong technical and problem-solving skills to support complex issues and business cases presented by the client.
- Experience in running SQL queries and Regular Expression components to support our software solutions.
Benefits & conditions
You will be rewarded with an excellent salary, as well as a brilliant benefits package including remote working, annual leave, pension scheme and yearly bonus (between £5-£10k).