IT Applications Specialist
Role details
Job location
Tech stack
Job description
This position is a subject matter expert in the Workday ecosystem and technology. This individual will be able to build low code/no code solutions within systems. Support solutions and implementations; document system, solution, project and team functionality, processes, decisions, etc. This individual will also coordinate changes, liaise across IT and the business, and analyze relevant services and systems.:
35% Under general supervision: Build: Good understanding of Platform/Systems Procedures to improve the existing systems by applying the appropriate changes or updates. Day-to-Day unit functions of specialized technology such as: User management, License management including new user setup/deactivation, roles, profiles, permissions, public groups. Medium complexity configuration changes, including (but not limited to): Flow, fields, page layouts, record types, custom settings, dashboards and reports. Create and Optimize simple Workflows & Dashboards; 10%
Support: Tier 3 support for production systems. SDLC Monitoring applications and existing EIB integrations User support.
15% Document: Development of functional requirements Technical requirements. Business Process Workflow diagrams. Work on approved project management software. Knowledge base and deliver Technical Documentation
15% Coordinating: Releases / CRQ Owner Application upgrades Testing & deployment User Training e. Monitor user adoption.
15% Liaise with: Business partners & users Vendors both for implementation projects and issue support Technical liaison to Software Engineers, systems engineers, Database Administrators, and other IT Teams.
10% Analysis of: Customer needs and developing of functional requirements that specify what the technology solutions should do and how they should perform. Current business processes and systems to identify their strengths and weaknesses.
Requirements
The final salary or hourly wage, as applicable, paid to each candidate/applicant for this position is ultimately dependent on a variety of factors, including, but not limited to, the candidate's/applicant's qualifications, skills, and level of experience as well as the geographical location of the position.
Applicants must be legally authorized to work in the United States. Sponsorship not available., 2 years experience with Workday Studio + Bachelors in applicable field or 4 total years of Workday Studio Understands Finance Industry, banking, and has a service minded work ethic. Experience reviewing and refining product backlogs Serves as on-call responder for software support. Exceptional communication skills Desired relevant experience 5 years. Software Development Life Cycle(SDLC) Experience working with JIRA Experience working with SCRUM Agile Working knowledge of Remedy Experience and understanding of inbound/outbound EIB integrations