UI Production Support Engineer
Randstad
Durham, United States of America
5 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
$ 116KJob location
Durham, United States of America
Tech stack
Java
JavaScript
Agile Methodologies
Amazon Web Services (AWS)
Data analysis
Azure
Cloud Computing
Log Analysis
Node.js
Workflow Management Systems
Deployment Automation
Splunk
Docker
Jenkins
ServiceNow
Programming Languages
Requirements
Ability to think creatively and abstractly to solve complex problems.
Hands-on experience with Docker and cloud-computing platforms (e.g., AWS, Azure), with AWS Certification as a bonus., * Deep experience in managing technology environment stability and availability, ensuring high uptime and reliability.
- Strong knowledge of ITIL practices for incident management, change management, and service delivery.
- Proficiency in system support principles, focusing on process automation, monitoring, and continuous improvement.
- Hands-on experience with Agile software development methodologies, including delivery projects and implementations.
- Expertise in search and analytics engines like Splunk and Datalog for log analysis and insights.
- Skills in workflow design, data analysis, and requirements identification/specification to optimize processes.
- Knowledge of cloud-based technologies.
qualifications:
Competence in programming languages such as JavaScript, NodeJS, or Java for development and integration.
Experience with production support systems like ServiceNow, automated deployment pipelines, and Jenkins.
