UI Production Support Engineer
Role details
Job location
Tech stack
Job description
job summary: Ability to think creatively and abstractly to solve complex problems.
Hands-on experience with Docker and cloud-computing platforms (e.g., AWS, Azure), with AWS Certification as a bonus.
location: Durham, North Carolina job type: Contract salary: $55 - 56 per hour work hours: 8am to 5pm education: Bachelors
responsibilities:
- Deep experience in managing technology environment stability and availability, ensuring high uptime and reliability.
- Strong knowledge of ITIL practices for incident management, change management, and service delivery.
- Proficiency in system support principles, focusing on process automation, monitoring, and continuous improvement.
- Hands-on experience with Agile software development methodologies, including delivery projects and implementations.
- Expertise in search and analytics engines like Splunk and Datalog for log analysis and insights.
- Skills in workflow design, data analysis, and requirements identification/specification to optimize processes.
- Knowledge of cloud-based technologies.
qualifications: Competence in programming languages such as JavaScript, NodeJS, or Java for development and integration.
Experience with production support systems like ServiceNow, automated deployment pipelines, and Jenkins.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).
This posting is open for thirty (30) days.
,
- Deep experience in managing technology environment stability and availability, ensuring high uptime and reliability.
- Strong knowledge of ITIL practices for incident management, change management, and service delivery.
- Proficiency in system support principles, focusing on process automation, monitoring, and continuous improvement.
- Hands-on experience with Agile software development methodologies, including delivery projects and implementations.
- Expertise in search and analytics engines like Splunk and Datalog for log analysis and insights.
- Skills in workflow design, data analysis, and requirements identification/specification to optimize processes.
- Knowledge of cloud-based technologies.
Requirements
Competence in programming languages such as JavaScript, NodeJS, or Java for development and integration. Experience with production support systems like ServiceNow, automated deployment pipelines, and Jenkins.
