Senior Director of IT Infrastructure & Security

Purpose of Position: The Senior Director of IT is responsible for the reliability, security, and scalability of all technology infrastructure supporting all operations and corporate environments. This role ensures continuous uptime of mission-critical systems-including servers, RF devices, hardware and network infrastructure-while safeguarding company data and enabling operational efficiency across distribution centers and operations. Company Expectations

• Flexibility: Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
• Reliability: Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.
• Attitude: Maintains a Whatever it Takes attitude. Lives by company stated values and inspires others.
• Willingness to learn: Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.
• Initiative: Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings.
• Quality of Work: Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of Only Handle It Once - OHIO, by completing work correctly the first time.
• Follows directions: Follows all written and verbal instructions provided by management, project leader, etc.
• Communication: Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.
• Appearance: Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
• Safety: Follows all rules, guideline, and practices. Informs supervisor/manager immediately if unsafe conduct or conditions arise., * Ensure 24/7 availability of IT systems supporting distribution centers, including RF scanners, equipment, and automation technologies
• Oversee deployment, maintenance, and lifecycle management of all IT hardware
• Partner with operations leadership to optimize system performance, throughput, and uptime in high-volume environments
• Support integration and uptime of automation, robotics, and IoT-enabled devices

Network Architecture (Multi-Site Operations)

• Design, implement, and maintain highly available network infrastructure across multiple states and operation
• Manage SD-WAN, VPNs, wireless networks (high-density warehouse Wi-Fi), and carrier relationships
• Optimize network performance for latency-sensitive operations

Server & Systems Engineering

• Design, management and execute cloud-based system
• Lead initiatives for system redundancy, failover, and disaster recovery across distribution sites
• Manage virtualization environments and cloud integrations supporting scalable operations

Cybersecurity & Compliance

• Develop and enforce security protocols to protect operational systems, customer data and supply chain integrity
• Secure warehouse environments, including endpoint protection for mobile and shared devices
• Oversee Firewall management, intrusion detection/prevention, and network segmentation across sites
• Ensure compliance with applicable standards (SOC 2, ISO, customer/vendor security requirements)
• Lead incident response planning with minimal disruption to operations

Business Continuity & Risk Management

• Establish and maintain disaster recovery and business continuity plans specific to warehouse operations
• Ensure rapid recovery capabilities to minimize downtime in shipping and receiving operations
• Conduct regular risk assessments across infrastructure and logistics systems

Leadership & Cross-Functional Alignment

• Lead IT teams supporting infrastructure, networking and security across all facilities
• Partner closely with Operations, Transportation and Support teams to align IT capabilities with throughput and service goals
• Drive IT strategy to support growth, new facility launches and automation initiatives
• Build scalable processes to support rapid expansion and multi-site standardization

Vendor & Project Management

• Manage vendors supporting warehouse technology, networking and infrastructure
• Lead IT execution for new facility startups, expansions and system rollouts
• Oversee capital planning and budgeting for infrastructure investments
• Ensure standardized deployments across all locations

• Bachelor's degree in IT, Computer Science, or related field (Master's preferred)
• 10+ years of IT experience, with 5+ years in leadership roles within distribution, logistics, or supply chain environments
• Proven experience supporting multi-site warehouse operations and mission-critical systems

Technical Expertise

• Strong experience with warehouse infrastructure (RF devices, industrial hardware, Wi-Fi design)
• Multi-site network architecture (SD-WAN, site-to-site connectivity)
• Server environments (on-prem, hybrid, cloud)
• Cybersecurity in operational environments 2.
• Familiarity with WMS/TMS ecosystems and integrations strongly preferred