Application Support Analyst

Provide endtoend application support for Equities trading systems (backend focus) Act as a first point of contact for application and infrastructure issues Support startofday batch processing, monitor batch jobs, and troubleshoot failures Handle user queries, production issues, and infrastructure alerts throughout the day Monitor production environments and respond to alerts using standard monitoring tools Perform root cause analysis, escalate issues when needed, and drive resolution to closure Collaborate with: Frontend application teams (NY) Global infrastructure teams (APAC, India, Americas) Ensure application stability during market hours and critical processing windows

Application Support experience in a production environment Strong UNIX/Linux skills (log analysis, process checks, basic troubleshooting) Strong SQL skills (querying, investigation, data validation)