Manager - Solutions Consulting
Role details
Job location
Tech stack
Job description
At Figma, our Solutions Consulting team plays a critical role in shaping strategic solutions alignment and driving revenue growth-bridging deep technical expertise with business context and painting the vision of what's technically possible. The Manager, AMER Solutions Consulting role will lead a team supporting AMER Enterprise and Strategic accounts, marrying technical depth with strong storytelling to bring Figma's platform to life for some of the most influential enterprises in the region. As a cross-functional leader, you will collaborate closely with Sales, Product, Customer Experience, and Support teams to drive consultative strategies that unlock customer value and accelerate growth. With Figma rapidly innovating, this position offers the exciting challenge of scaling the Solutions Consulting function and contributing to the evolution of our enterprise go-to-market motion.
This is a full time role that can be held from one of our US hubs or remotely in the United States.
What you'll do at Figma:
- Lead and motivate a diverse team of Solutions Consultants across AMER
- Participate in customer and prospect meetings alongside your team
- Assist in continual training and development, including mentorship, hiring, and career growth
- Work cross-functionally to help define and execute our technical pre- and post-sales strategy
- Build and implement programs that help scale our Solutions Consultants and drive greater impact for our customers
- Monitor team performance and support them in exceeding their goals, * Holding interviews in an accessible location
- Enabling closed captioning on video conferencing
- Ensuring all written communication be compatible with screen readers
- Changing the mode or format of interviews
To ensure the integrity of our hiring process and facilitate a more personal connection, we require all candidates keep their cameras on during video interviews. Additionally, if hired you will be required to attend in person onboarding.
Requirements
- 3+ years of experience as a frontline manager leading Solutions Consultants or Sales Engineers, with direct accountability for team performance, coaching, and feedback
- 8+ years of relevant customer-facing technical experience in roles such as Sales Engineering, Solutions Consulting, Engineering, or Sales within a SaaS organization
- Proven ability to design and implement strategic programs that drive impact across teams, while also acting as a hands-on problem solver who coaches effectively but can also jump in as a player when needed
- Excellent verbal and written communication skills with practitioner and executive audiences, including the ability to present complex technical concepts clearly and concisely to both technical and non-technical audiences
- Demonstrated success collaborating with cross-functional partners, including Sales, Product, Customer Success, and Support
- You embody our values and can thrive in a constantly evolving and growing environment
While it's not required, it's an added plus if you also have:
- Practical experience using or working with Figma
- Experience working across multiple time zones
- Knowledge of light scripting, querying, or prototyping, Job level and actual compensation will be decided based on factors including, but not limited to, individual qualifications objectively assessed during the interview process (including skills and prior relevant experience, potential impact, and scope of role), market demands, and specific work location. The listed range is a guideline, and the range for this role may be modified. For roles that are available to be filled remotely, the pay range is localized according to employee work location by a factor of between 80% and 100% of range. Please discuss your specific work location with your recruiter for more information.
Benefits & conditions
Figma offers equity to employees, as well a competitive package of additional benefits, including health, dental & vision, retirement with company contribution, parental leave & reproductive or family planning support, mental health & wellness benefits, generous PTO, company recharge days, a learning & development stipend, a work from home stipend, and cell phone reimbursement. Figma also offers sales incentive pay for most sales roles and an annual bonus plan for eligible non-sales roles. Figma's compensation and benefits are subject to change and may be modified in the future.
Annual Base Salary Range:
$185,600-$316,800 USD