This is senior level lead administrative, professional and technical engineering work responsible for the operational management and reliability of the County's enterprise data center environment(s). The incumbent serves as the primary operational lead for data center activities, ensuring continuous availability of infrastructure services through coordination of facilities operations, vendor-managed platform services, and enterprise infrastructure support functions.

Responsibilities include oversight of data center operations, coordination of environmental and power systems impacting computing services, management of vendor contracts supporting mainframe operations, and coordination of equipment installations and operational activities supporting County IT services. The position works closely with infrastructure, network, security, and application teams to maintain operational stability and ensure infrastructure readiness to meet County service delivery needs.

Work is performed under the supervision of the Associate Director for Enterprise Architecture and is evaluated based on operational effectiveness, reliability of supported systems, and the ability to ensure continuity of critical technology services.

About the Agency

The Office of Information Technology (OIT) provides support for all of the agencies, departments, and branches of County government. The OIT Service Desk provides information technology support and maintenance services to Prince George's County personnel. The Office of Information Technology is wholly dedicated to aligning technology efforts to support the strategic goals of the County. OIT will provide leadership, expertise, and resources in the ideation, development, and deployment of innovative technologies and streamlined processes to improve government efficiency, business interaction, and citizen access to government information and services.

Examples of Work

• Manages day-to-day operational activities within the County's enterprise data center environment, including coordination of equipment installations, moves, add, and changes, and ensuring operational readiness of computing infrastructure supporting County services.

• Serves as the operational lead for data center activities, coordinating with infrastructure teams, facilities personnel, and vendors to maintain reliable operations of enterprise computing platforms, including mainframe and distributed systems.

• Coordinates data center space, power, cooling, and cabling activities and ensures operational procedures support the availability, integrity, and continuity of enterprise systems and services.

• Coordinates operational activities impacting production environments within the data center, ensuring appropriate infrastructure teams are engaged and maintains data center facilities conditions, including power, cooling, and environmental factors, within operational standards.

• Works with infrastructure teams, application support staff, and managed service providers to ensure production environments remain stable, secure, and capable of meeting operational requirements.

• Ensures system maintenance, upgrades, and enhancements are planned and executed in a manner that maintains continuity of operations and minimizes service impact.

• Provides day-to-day technical directions to assigned contractors engaged in data center and systems programming activities by reviewing technical work for accuracy, completeness, and adherence to established standards.

• Serves as a senior technical on-call resource during evenings, weekends, and emergency situations to support emergency maintenance and IT infrastructure.

• Provides emergency support to minimize service disruption and provides technical status updates to OIT leadership during critical incidents.

• Works collaboratively with OIT division and other agencies an provides regular updates on current tasks.

• Must adhere to Federal, State, and County cyber security policies and practices.

• Performs assigned duties consistent with the occupational category, professional scope, and level of responsibility associated with the class of work., + Meet all training and performance standards and demonstrate proficiency as required by the agency.

• Wear and use agency protective apparel and equipment in the performance of their assigned duties.

• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings.

• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

• Bachelor's degree in computer science, mathematics, business or public administration, or a closely related field.
• At least three (3) years of experience in information technology programming with at least one (1) year of project lead responsibilities.

Any equivalent combination of relevant training, education and experience may also be considered. Preferred Qualifications

• A valid driver's license., Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent., + Some high school, but did not graduate
• High School Diploma or G.E.D
• Some college, but no degree completed
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctorate/PHD/JD
• Other, + 1 year of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5 years of experience
• 6 years of experience
• 7 years of experience
• 8 years of experience
• 9 years of experience
• 10+ years of experience

05

Please explain your experience to the question above and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. Otherwise, please put N/A indicating you do not have this experience.

06

How many years of work experience do you have in information technology programming?

• I do not possess this experience
• 1 years of experience
• 2 years of experience
• 3 years of experience
• 4 years of experience
• 5 years of experience
• 6 years of experience
• 7 years of experience
• 8 years of experience
• 9 years of experience
• 10+ years of experience

07

Please describe your experience to the question above and list dates and places of employment where experience was obtained. Answers such as "See Resume" will not be accepted. Please do not copy your entire resume here. Only provide information that relates to the question. Otherwise, please put N/A indicating you do not have this experience.

08

Do you have a valid driver's license?, Are you willing and able to participate as an essential employee? Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County's health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

After enrolling in the County's benefit plans, employees may only make changes to the plans either during the open enrollment period, which occurs annually (usually each October), and/or during the year, due to a family status change (i.e., marriage, births, divorce and adoption).

Employee Benefits

Prince George's County is proud to offer employees an attractive and comprehensive benefits program, including the following:

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)

• Group Term Life Insurance

• Long & Short-Term Disability

• Flexible Spending Accounts o Dependent Care Assistance Program o Health Care Flexible Spending Account

• Paid Leave (Annual, Personal, & Sick)

• 13 Paid Holidays

• Retirement Benefits o Defined Benefit Pension Plan

Employer Contribution Rate-11.71%

o Supplemental Pension Plan

Employee Contribution Rate (Pre-Tax)-3.48%

o 457(b) o 403(b)

• Employee Discounts
• Employee Assistance Program
• Voluntary Benefits o Critical Illness o Whole Life Insurance o Accident Insurance o Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits

01

Prince George's County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life. Applicant Limit Notice: Please be advised that applications for this position will be capped at a maximum of 100 submissions. Once this threshold has been reached, the posting will close, and no further applications will be accepted. We encourage interested candidates to apply promptly to ensure consideration., This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify. INTERNAL APPLICANTS: If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure. Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace