IT Director

• Oversee daily IT operations to ensure the consistent performance and reliability of resort technology systems.

• Manage a local team responsible for ticketing, point-of-sale systems, and other critical infrastructure.

• Build and maintain strong relationships with vendors and technology partners to support operational needs.

• Provide technical leadership and accountability for IT staff, fostering a collaborative and results-driven environment.

• Monitor and resolve IT incidents and outages promptly to minimize disruptions.

• Support on-mountain technology systems, including ski gates and digital signage.

• Collaborate with resort leadership to align technology strategies with business goals.

• Ensure compliance with disaster recovery protocols and implement measures to protect critical systems.

Description We are looking for an experienced IT Director to lead the technology operations of a ski resort in Ketchum, Idaho. This role requires a combination of technical expertise and leadership skills to ensure the seamless operation of guest- and employee-facing systems. The ideal candidate will thrive in a dynamic environment and have a deep understanding of IT infrastructure within the hospitality industry., * Evaluate and improve existing IT processes to enhance efficiency and user experience. Requirements * At least 5 years of IT experience, including system administration and operational management with attention to detail.

• Relevant certifications such as CompTIA, Microsoft, or Cisco.

• Proven leadership and problem-solving skills, with the ability to communicate effectively across teams.

• Bachelor's degree in a related field is preferred but not required.

• Familiarity with industry-specific systems such as Lumiplan, InfoGenesis, and ski gate technologies.

• Hands-on experience with ticketing systems and point-of-sale infrastructure.

• Background in the hospitality, resort, or recreation sectors is highly valued.

• Strong understanding of disaster recovery and IT security protocols. Technology Doesn't Change the World, People Do.®, All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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