Systems Engineer
Role details
Job location
Tech stack
Job description
You will focus on Channel Partner development and enablement for all RUCKUS Networks Channel Partners in North Dakota, South Dakota, Minnesota, Wisconsin, Nebraska, Iowa, Kansas, Missouri, Arkansas, and Oklahoma. As a System Engineer, you will perform technical demos, proof of concept trials, technical training, provide design input and review, solution-focused selling and positioning to all levels of decision-makers, and deliver presentations for customers, partners, prospects, and events. To be successful, you will have strong technical skills, industry knowledge, and excellent experience as a customer or partner-facing Systems Engineer. Knowledge of the RUCKUS wireless and wired portfolio and related technologies is preferred, along with a proficient understanding of pre-sales engineering and sales processes, including critical account management., * Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training, individually or in larger group settings
- Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
- Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
- Act as a trusted technical advisor to customers and partners with the ability to differentiate and competitively position RUCKUS solutions
- Assist the Territory and Partner Account Manager(s) in driving revenue and selling solutions to achieve quota goals
Requirements
The successful candidate will be a proficient self-starter with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as a customer or partner-facing Systems Engineer. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies. This position is remote, requires 50% or more travel, and the candidate must reside in one of the following states: North Dakota, South Dakota, Minnesota, Wisconsin, Nebraska, Iowa, Kansas, Missouri, Arkansas, or Oklahoma, or be willing to relocate at their own expense. Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range) is $112,000.00 - $168,000.00., * Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering, Information Technology; Management Information Systems, Computer Science, or equivalent proven work-related experience
- Minimum 5 years pre-sales or equivalent experience working with routers, switches, and Wi-Fi technologies
- A professional or associate-level networking industry certification such as CCNA, BPIPA, JNCIA, Cisco, Aruba, RUCKUS, CWNA, etc. is preferred
- Strong ability to support and manage the process of troubleshooting complex problems
- Highly effective technical presentation skills
- Strong verbal and written communication skills
- Excellent troubleshooting skills
Requirements: "You will excite us if you have:"
- A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
- Ability to communicate both written and oral technical solutions to a variety of audiences that include executive-level decision-makers
- Advanced understanding of partner business drivers and how to map these to a customer network environment, including identification of improvement areas in network design
- Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
- General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
- Working knowledge of wi-fi design tools such as Ekahau Survey/AI Pro, Hamina Network Planner, etc.