Sr Systems Engineer
Role details
Job location
Tech stack
Job description
The Systems Engineer provides end-customer focused technical sales support and influencing, technical management of the account, and is the trusted advisor. The Systems Engineer works as a team, along with a Territory Account Manager(s) and/or Partner Account Managers to sell RUCKUS networking solutions through a network of channel partners. The position of Systems Engineer will perform consultative solutions-based discussions to all levels of decision makers and will also provide technical demos, architectural and best practice designs, proof of concept trials, training, and presentations for end-customers, partners, prospects and at events., + Pre-sales engineering network design, radio frequency passive and/or active planning, bill of material creation, sales opportunity engagement, and technical training individually or in larger group settings
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Identifying and driving the development of a territory account plan based on awareness of the business economics and trends of the industries, including vertical markets
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Have a working knowledge of RUCKUS Networks wireless, wired and software solutions
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Act as a trusted technical advisor to end-customers and partners with the ability to differentiate and competitively position RUCKUS solutions
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Assist the Territory and/or Partner Account Manager in driving revenue and selling solutions to achieve quota goals
Requirements
The successful candidate will be a proficient self-starter, with strong technical skills, in-depth industry knowledge, and excellent communication skills with proven experience as an end-customer facing Systems Engineer. The preferred candidate will also possess working knowledge of the RUCKUS wireless and wired portfolio and related technologies., + Undergraduate or graduate degree (BS/BA minimum) in Electrical engineering; Networking Engineering; Information Technology; Management Information Systems; Computer Science; or equivalent proven work-related experience
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Minimum 5 years pre-sales or equivalent experience working with route, switch, and Wi-Fi technologies
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A professional or associate level networking industry certification such as Cisco CCIE, CCNA, Juniper JNCIA, Aruba, RUCKUS RCNI or RCWA, CWNA, etc. is preferred
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Strong ability to support and manage the process of troubleshooting complex problems
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Highly effective technical presentation skills
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Strong verbal and written communications skills
Requirements: You will excite us if you have:
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A proficient understanding of pre-sales engineering, technical sales processes, and critical account management
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Ability to communicate both written and oral technical solutions to a variety of audiences that include executive level decision makers
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Advanced understanding of end-customer business drivers and how to map these to an end-customer network environment, including identification of improvement areas in network design
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Working knowledge of networking technical skills; specifically, 802.11 Wi-Fi technology evolution releases (Wi-Fi 5, 6, 7), RF antenna signal propagation behavior, best practices design and assessment, predictive heat map creation, wireless troubleshooting, wireless network optimization, IP routing and switching WAN/LAN design, setup and configuration, Layer 4-7 application services, security authentication methods and products, SASE, SD-WAN, RADIUS, AD, Virtualization environments/deployments, VM installations, (any of VMWare, KVM, Hyper-V, GCE, Azure, AWS), secure device/user onboarding solutions, etc. DevOps/REST or other common API programming knowledge a plus
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General knowledge of the following areas of specialization: Cloud services (SaaS); VLAN; security; VoIP; QoS wired/wireless; BYOD/MDM; P2P; mesh; wireless controller architectures; Wi-Fi protocols and transmission, RF design, indoor and outdoor wireless deployments; packet capture/analysis tools; and WLAN security
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Working knowledge of wi-fi design tools such as Ekahau and Hamina, etc.
Our salary ranges consider a wide variety of factors, including but not limited to benchmarking by independent third-party consultants, skill sets, years of experience, training, education, geography, and other business needs. Depending on experience, the range can be higher for candidates with exceptional experience and a demonstrated history of successful performance. This position's expected total compensation (base salary and commission range).
Benefits & conditions
The candidate will be rewarded with a comprehensive benefits package, including medical, dental, and vision plans, life and accidental death insurance, a 401(k) plan, and participation in the Company's Incentive Plan. Candidates starting with the Company will be eligible for eleven paid holidays in a full calendar year, two weeks of paid vacation (prorated based on start date), as well as other leave options.