IT Service Operations Administrator

The IT Service Operations Administrator plays a key role in ensuring the smooth and reliable lifecycle management of PC hardware at our client's campus. This position is responsible for coordinating PC refresh communications, tracking device returns, performing factory resets, and maintaining accurate system documentation. The role also supports campus IT health checks and requires strong organizational skills, attention to detail, and strict adherence to standard work procedures. This is an ideal opportunity for a detail-oriented individual who enjoys structured work and supporting a positive user experience.

Support, Troubleshooting, Windows 10, Windows, Customer service, Hardware, Desktop, Deployment Top Skills Details Support, Troubleshooting, Windows 10, Windows, Customer service, Hardware, Desktop, Deployment Additional Skills & Qualifications Ability to demonstrate exceptional customer service skills Ability to communicate effectively with users and IT team members, both verbally and in writing Ability to build and maintain positive working relationships across the organization Ability to manage tasks independently while maintaining accuracy and performance Ability to handle multiple priorities, maintain organized records, and meet deadlines Ability to follow documented processes and standard work consistently Ability to collaborate with IT team members to ensure smooth operations Experience Level Entry Level

This is a Contract to Hire position based out of Davidson, NC. Pay and Benefits The pay range for this position is $20.00 - $24.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.