Tier 3 Level EM Packaging Support Services
Role details
Job location
Tech stack
Job description
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Provides advanced technical expertise in software packaging, deployment, and management for the Defense Health Agency's enterprise environments.
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Serves as a top-tier specialist in creating, testing, and maintaining software packages for deployment across the DHA's extensive network, including military hospitals, medical clinics, and dental clinics worldwide.
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Develops and implements sophisticated packaging solutions for a wide range of applications, ensuring compatibility and security across diverse IT infrastructures.
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Designs and maintains standardized packaging methodologies that align with DHA's architectural and technical designs for IT infrastructure systems. Ensures all packaged software meets DoD cybersecurity requirements, Risk Management Framework (RMF), and various DoD strategies including Zero Trust, ICAM, Digital Modernization, and Cybersecurity Reference Architecture.
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Leads efforts in automating the packaging and deployment processes, leveraging advanced scripting and toolsets to improve efficiency and reduce errors.
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Develops complex transforms and customizations to meet specific DHA requirements for application functionality and security. Provides expert-level support for software distribution systems, ensuring seamless delivery of packages to approximately 250,000 end-user devices across 250 global sites.
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Plays a crucial role in the preparation and deployment of policies, applications, and operating systems, including applicable upgrades. Manages and optimizes the packaging and deployment aspects of the common system framework for centrally deploying, supporting, and monitoring applications.
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Ensures all packaged solutions maintain high-availability, reliability, and security across the DHA's environments.
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Contributes significantly to Configuration Management and Change Management processes, developing comprehensive technical documentation for all packaging and deployment procedures.
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Participates in the accreditation of operational environments, ensuring packaged software meets all necessary security and compliance standards.
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Works independently, providing guidance to lower-tier packaging teams and collaborating with other high-level technical experts across various IT disciplines.
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Must be prepared to support 24-hour operational requirements as needed and contribute to maintaining the stability and continuity of the DHA's IT services.
Requirements
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Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
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Advanced degree (Master's) preferred.
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Relevant high-level certifications (e.g., Microsoft Certified: Azure Administrator Associate, SCCM, or equivalent) are highly desirable.
Experience:
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8-10 years of progressive experience in enterprise software packaging and deployment, with at least 5 years in a Tier 3 or equivalent senior technical role.
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Should have extensive experience in managing complex, large-scale software deployment projects, preferably in military or healthcare settings.
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Demonstrated expertise in advanced packaging techniques, automation tools, and implementation of enterprise-wide deployment solutions are required.
Requirement:
- Ability to obtain a Public Trust
Benefits & conditions
We offer competitive compensation and an extraordinary benefits package including health, dental and vision insurance, 401K with company matching, flexible spending accounts, paid holidays, three weeks paid time off, and more.