DDI Engineer - Hybrid

Genesis10 is currently seeking a DDI Engineer for a hybrid position (3 days per week) with a Global Financial Institution located in Chandler, AZ. This is a 5+ month contract opportunity.

This role is responsible for providing network operations support for the DHCP/DNS/IP address management (DDI) infrastructure. The DDI Engineer will handle service, incident, and change management, including adding, modifying, and deleting DDI configurations within a 24x7 support environment.

Responsibilities:

• Provide network operations support for DHCP/DNS/IP address management infrastructure
• Manage services, incidents, and changes, including adding, modifying, or deleting existing DDI configurations
• Provide 24x7 support for production systems, which will require some off-hours and weekend work
• Fulfill service requests, including analysis of incoming requests to understand business and technical needs, prioritizing dates, and executing required changes
• Collaborate with internal and external teams such as Network Operations, Engineering, and Architecture on core configuration design requirements and impact assessment
• Perform validation testing and pre-work in non-production environments to ensure successful implementation
• Identify solutions, design plans, and prepare required documentation
• Manage DHCP/DNS and IP management systems to fulfill requests
• Work on pre-validations, implementation, and post-checks
• Submit Changes (CRQs) and execute necessary configurations
• Work closely with business partners and customers, assisting their level 2-3 support teams with research and development of solutions

• Hands-on experience with Bluecat, Vital QIP, and DNS tools
• Subject matter expertise in DDI requests
• Knowledge of network concepts including DNS, DHCP, Firewalls, Load balancing, IPS, and basic routing/switching
• Excellent understanding of TCP/IP and packet analysis
• Experience in Network Operations Service Delivery
• Knowledge of Process Management, ITIL v3/v4
• Experience with Remedy ITSM (Service Request/Work Order/Change/Incident Management)
• Knowledge of authentication protocols such as DNS, DHCP, Subnetting, LDAP, IWA, IWA-direct, SSO, and Active Directory
• Knowledge of tools like Remedy, Putty, or Windows PowerShell
• Strong analytical skills and networking knowledge
• Excellent verbal, written, and customer-facing communication skills

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals. For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10: * Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years. * The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years. * Access to an experienced, caring recruiting team (more than 7 years of experience, on average.) * Behavioral Health Platform * Medical, Dental, Vision * Health Savings Account * Voluntary Hospital Indemnity (Critical Illness & Accident) * Voluntary Term Life Insurance * 401K * Sick Pay (for applicable states/municipalities) * Commuter Benefits (Dallas, NYC, SF, and Illinois) For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website. Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Genesis10 is an Equal Opportunity Employer/Minorities/Female/Disabled/Veteran