Director IT - Innovation Lab and PMO
Role details
Job location
Tech stack
Job description
We are looking for a Director of Program Management who can operate at the intersection of large-scale enterprise transformation, AI-powered delivery, and hands-on innovation leadership.
You will run mission-critical AI programs - with help of Tiger Team initiatives to enterprise-wide data platform rollouts - while simultaneously leading the EA Innovation Lab as its executive sponsor and operational driver. You bring three things in equal measure: the discipline to run complex, matrixed transformation programs with rigor and accountability; the forward-lean to use AI as an active lever in how you manage them; and the creative energy to build an innovation engine that turns emerging ideas into enterprise-grade capabilities.
Responsibilities ENTERPRISE PROGRAM DELIVERY
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Own the full program lifecycle for high-stakes AI and digital transformation initiatives from charter through value realization
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Maintain integrated master schedules, resource plans, dependency maps, and risk registers across 2-4 simultaneous programs
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Prepare and present at ITLT, and AOS and ALT meetings with crisp, decision-ready materials.
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Partner with Finance to track hard and soft ROI, manage P10/P50/P90 risk-adjusted forecasts, and enforce value accountability
AI-POWERED PROGRAM MANAGEMENT
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Actively deploy AI tools - LLM copilots, agentic workflows, intelligent dashboards - into the program management operating model
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Use generative AI to automate status summaries, risk narratives, meeting recaps, and stakeholder communications
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Build or configure AI-assisted scenario planning tools to model resource contention, milestone drift, and budget variance in real time
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Evaluate and pilot emerging PM-AI integrations (AI in Jira/Asana/Monday.com, GPT-based risk analysis, voice-to-action capture)
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Champion a culture of AI-augmented delivery - train teams, build playbooks, and document what works
INNOVATION LAB LEADERSHIP
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Serve as day-to-day operational lead for Innovation Lab - the ring-fenced space for rapid experimentation and emerging technology validation
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Drive a structured ideation-to-prototype pipeline: intake, prioritization, sprint-based prototyping, and go/no-go decision gates before enterprise scaling
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Own the Lab's bridge-to-enterprise process - identify prototypes with production potential and hand off to delivery teams with a clear program charter and ROI case
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Maintain a living portfolio of experiments: what's in flight, what graduated, what was killed and why - reported transparently to the ALT
PMO DEVELOPMENT & GOVERNANCE
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Build and mature the AI PMO operating model: templates, tooling, governance cadences, and delivery standards
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Define and enforce decision rights frameworks in partnership with the CDTO and executive sponsor
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Develop Tiger Team governance structures: pod charters, president-level decision gates, ROI accountability tables
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Establish KPIs and OKRs for program health; create early-warning systems that flag risk before it becomes noise in the boardroom
Requirements
Due to compliance with U.S. export control laws and regulations, candidate must be a U.S. person, which is defined as, a U.S. citizen, a U.S. permanent resident, or have protected status in the U.S. under asylum or refugee status.
YOU MUST HAVE
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10 or more years of progressive program or transformation management experience, with at least 5 years at the Director level
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Proven track record delivering large-scale enterprise transformation programs ($50M+) in matrixed, Fortune 500 environments
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Hands-on experience managing AI, data, or digital platform programs
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Active practitioner of AI tools in your own PM workflow - you can name the tools, show the use cases, and articulate the productivity gains
WE VALUE
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Strong executive presence: credible with C-suite, clear communicator, comfortable holding firm on delivery commitments under pressure
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Deep fluency in program financials - can build a business case, read a P&L, and co-own ROI accountability with Finance
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Experience managing cross-cultural, globally distributed teams (US + offshore delivery models)
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Relevant industry certifications such as PMP, ScrumMaster, or similar.
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Demonstrated success in driving digital transformation and strategic IT initiatives.
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Strong project portfolio management skills.
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A passion for staying current with emerging industry trends and best practices.