Computer Field Technician

Insight Global
Norfolk, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Remote
Norfolk, United States of America

Tech stack

Microsoft Active Directory
Inventory Management Software
Software Deployment
Microsoft InTune
Computer Equipment
Information Technology
ServiceNow

Job description

Insight Global is seeking a qualified Computer Field Technician in support of one of our healthcare clients in Virginia Beach VA. This candidate will be supporting the annual computer replacement initiative. The day?to?day will include: * Replace and deploy end-of-life computers for both clinical and non-clinical users, including remote workers. * Image, configure, and test computers to ensure full functionality, including print services and user-specific requirements. * Utilize Intune for device enrollment, policy deployment, application delivery, and compliance monitoring. * Manage Active Directory (AD) and Intune groups for device and user assignments as needed. * Ensure accurate LWS (Lifecycle Workstation Services) record management and proper documentation of device actions. * Maintain up-to-date asset inventory, tracking all computer equipment from deployment through disposal. * Follow established procedures for equipment asset disposal, ensuring compliance with data security protocols. * Provide clear communication and customer service to end users during equipment replacement activities.

Requirements

  • High School diploma or equivalent required; Associate degree or higher in Information Technology or related field preferred.
  • 1-2 years' experience in IT support or hardware deployment roles preferred.
  • Proficiency in Windows imaging, Microsoft Intune, and Active Directory, ServiceNow
  • Experience with inventory tracking systems and asset management.
  • Strong organizational and time management skills.
  • Ability to work effectively across clinical and non-clinical settings and with remote user populations.

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