IT Support Engineer

This is a hands-on, site-based role where you'll be supporting day-to-day IT across the business, while also getting involved in ongoing upgrades and improvements. What you'll be doing:

• Providing 1st and 2nd line support across desktops, laptops and mobile devices
• Troubleshooting hardware, software and basic network issues
• Managing users and devices within Active Directory and Microsoft 365
• Supporting onboarding and offboarding of users
• Carrying out patching, upgrades and general maintenance
• Assisting with device rollouts and IT improvements
• Supporting multiple UK sites when required

• Experience in a 1st/2nd line IT Support or Desktop Support role
• Good knowledge of Microsoft environments (Active Directory, Microsoft 365)
• Comfortable working in a hands-on, on-site environment
• Able to work independently and manage workload effectively
• Strong troubleshooting and communication skills
• Full UK driving licence preferred