Systems Services & Support Consultant

• Plan, coordinate, and manage end-to-end SSH key rotation activitie s for vendors and clients across EDT platforms.
• Serve as the main liaison between internal teams, external vendors, and clients to align schedules, dependencies, and execution plans.
• Track milestones, risks, issues, and dependencies; proactively communicate status and raise concerns as needed.
• Gather, analyze, and document business and technical requirements related to key rotations and data transmission processes.
• Ensure alignment to enterprise security standards, timelines, and control requirements.
• Facilitate meetings, drive follow-ups, and ensure accountability across interested parties.
• Partner closely with engineering and operations teams to understand technical impacts and validate execution readiness.
• Maintain clear documentation, runbooks, and participant communications related to key management activities.
• Support continuous improvement by seeking opportunities to standardize, streamline, or automate SSH key management processes.

Experience supporting or coordinating security-related initiatives in enterprise environments.

Background working with EDT, batch processing, or large-scale data movement platforms.

Exposure to audit, risk, or compliance-driven initiatives related to data security and access controls.

Familiarity with automation, monitoring, or reporting tools in support of operational initiatives., Solid project management and organizational skills, with the ability to manage multiple vendors, timelines, and priorities simultaneously.

Superb communication and relationship-building skills, capable of engaging effectively with both technical and non-technical partners.

Demonstrable ability to work as a teammate in a multi-functional, enterprise environment.

Deep technical foundation in:

Data transmission technologies

File transfer protocols (e.g., SFTP, FTP/S, NDM, AS2, API-based transfers)

SSH keys, authentication concepts, and secure data exchange principles

Working knowledge of IBM mainframe environments, distributed application architectures, and Cloud Service Provider (CSP) services.

Experience translating technical concepts into clear business-impact discussions and vice versa.