IT Support Analyst - TV Production
Handle Recruitment
yesterday
Role details
Contract type
Temporary contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Experience level
JuniorJob location
Tech stack
Microsoft Windows
Microsoft Active Directory
Issue Tracking Systems
Windows Desktop
User Accounts
Job description
A leading TV production company are seeking an IT Support Analyst for an initial 6 months. As the first point of contact for IT support, you'll provide hands-on technical assistance across a dynamic, creative environment. From troubleshooting Windows and macOS devices to supporting Microsoft 365 and managing user accounts, you'll play a key role in keeping our teams connected and productive., * Provide first-line IT support via ticketing system and in person
- Troubleshoot hardware, software, and user access issues
- Support Microsoft 365, Active Directory, and Apple devices
- Deploy and maintain laptops, peripherals, and mobile devices
- Escalate complex issues and contribute to continuous service improvement
Requirements
The ideal candidate will have at least 1 years' experience doing a similar role and be familiar with ITSM tools and user account administration
