IT Technician
Role details
Job location
Tech stack
Requirements
Working collaboratively with colleagues across the department, you will help support and maintain the College's diverse IT environment. You will work directly with end users, providing a professional, responsive, and customer focused support service across computing, display technologies, telephony, and printing services.
Strong teamwork and communication skills are essential, enabling you to deliver a consistently high standard of service. You will have hands-on experience installing and supporting IT technologies, diagnosing issues, and resolving faults efficiently in line with agreed Service Level Agreements (SLAs).
This role requires solid experience with Microsoft Windows operating systems, Microsoft 365 applications, and modern web browsers, along with confidence supporting a range of hardware and mobile devices. Experience with Apple macOS and Windows Server environments would be an advantage.
A valid UK driving licence is required, as the role involves providing onsite support at the College's remote locations.
For full details of the essential and desirable criteria, please refer to the job description.
Applicants should be qualified to, or willing to work towards, Level 2 English and Maths. Evidence of qualifications is required.
Benefits & conditions
Burton and South Derbyshire College is an Ofsted outstanding College. We value our employees and have a number of additional benefits to offer the successful applicant:
- Generous pension schemes for academic and support staff
- Generous holiday plans
- Salary sacrifice holiday purchase scheme
- Free Employee Assistance Programme
- Flexible working policies
- Competitive maternity, paternity and adoption leave
- Excellent staff training programme, including two staff development days per year
- On-site nursery with Good Ofsted rating
- Cycle to Work Scheme
- Free annual eye tests
- Access to our onsite gym
- Staff discounts at our fine dining restaurant, The Mulberry, our Mulberry Bistro and Innovations Hair and Beauty salon
- Reward and recognition through our Employee of the Month scheme
- Discounted health cash plan
- BHN Extras discount scheme
