Database Administrator

We're working with a client who are looking for an experienced Database Administrator to join a team whose work genuinely impacts people's lives. Employees in this environment value their role because they know exactly where they're working, who they're supporting, and why it matters. You'll be supporting a bespoke, mission-critical system. Full training will be provided on the platform, but strong, proven DBA experience is essential. Due to the nature of the work, candidates must be eligible to obtain SC (Security Check) clearance with no restrictions.

This is a senior, hands-on DBA position supporting customer databases on a 24/7, 365 basis, operating at Tier 3-4 level. You'll play a key role in ensuring:

• Database performance, availability, and stability
• Seamless integration with customer systems
• A reliable, high-quality experience for end users

You'll also act as a trusted technical advisor, helping clients and internal teams get maximum value from the platform., * Maintain and support customer databases in a 24/7 production environment

• Act as Tier 3-4 escalation for complex incidents and availability issues
• Analyse existing infrastructure and proactively improve performance and resilience
• Install, configure, and deploy systems into customer environments
• Support data migrations and system integrations
• Identify and implement automation, scripting, and process improvements
• Perform root cause analysis, owning issues through to resolution
• Collaborate closely with development and support teams
• Keep up to date with database technologies, tools, and best practices

• Strong experience as a Database Administrator in enterprise or SaaS environments
• Excellent knowledge of relational databases and SQL
• Hands-on experience with MSSQL, Oracle, Sybase and/or MongoDB
• Proven experience in database performance tuning and query optimisation
• Experience using DB monitoring and performance tools (eg Ignite or equivalent)
• Experience across Linux/Unix and Windows environments (Solaris exposure desirable)
• Ability to write shell scripts for Unix/Linux
• A track record of owning production issues in high-availability systems
• Experience working to SLAs in 24/7 environments

Desirable (Not Essential)

• Experience supporting SaaS platforms, particularly security or endpoint technologies
• Understanding of data classification and DLP concepts
• Degree in Computer Science, Engineering, or similar, * Be eligible to obtain SC clearance
• Have lived and worked in the UK for at least 5 years
• Have no known issues (financial, legal, residency) that would prevent clearance