Automation Ai Architect
Role details
Job location
Tech stack
Job description
We are hiring an AI & Automation Architect to join the business and lead the design, governance, and delivery of AI-driven automation solutions across the organisation. This is a hybrid role based out of either the Birmingham or Bolton office combining hands-on technical architecture with enterprise-level governance and strategic automation delivery.
- Act as the lead architect for AI and automation solutions across platforms including Dynamics 365 CRM, Power Platform, HALO PSA, NinjaOne, and OpManager
- Design end-to-end AI and automation architectures that are secure, scalable, supportable, and aligned to MSP operational models
- Define and enforce robust software development lifecycles (SDLCs) across automation and AI initiatives
- Build proof of concepts, reference architectures, and working solutions to validate design decisions
- Identify service gaps and operational inefficiencies, implementing automation-first and AI-enabled solutions to improve delivery
- Work closely with service owners, delivery teams, and senior leadership as a trusted advisor on AI strategy and practical automation adoption
- Ensure all solutions are aligned with industry best practice, security standards, and operational service requirements
Requirements
A long-established, family-owned technology business with over 40 years of success in the UK market. Originally built within telecoms, the business has evolved into a leading Managed Service Provider (MSP), offering a broad portfolio of cloud, infrastructure, and business applications solutions. As a Microsoft Partner with strong capabilities across Azure and Dynamics 365, they continue to invest heavily in innovation, AI, and automation., + Significant experience designing and delivering AI and automation solutions within an MSP or complex service-led environment
- Strong hands-on experience with Microsoft Power Platform (Power Automate, Power Apps, Dataverse)
- Strong scripting and automation experience using PowerShell and/or Python
- Solid development and integration experience with C#, REST APIs, Webhooks, and integration patterns
- Strong understanding of MSP operating models, including Service Desk, NOC/SOC, tooling ecosystems, and SLA-driven environments
- Excellent stakeholder management skills, with the ability to engage senior leadership and technical teams alike
- Clear communicator, capable of translating complex technical concepts into practical business solutions
- Comfortable working in ambiguous environments and shaping high-level objectives into deliverable solutions
Benefits & conditions
- Up to £80,000 (flexible depending on experience)
- Hybrid working model (Birmingham or Bolton office)
- Join an award-winning and highly respected employer
- Strong investment in AI, automation, and innovation
- Clear progression opportunities within a growing technology business
- Collaborative, people-first culture with strong work-life balance Ready to take the next step in your LS Central consulting career?
