PC Technician
Role details
Job location
Tech stack
Job description
TEKsystems has an immediate need for a PC Technician to support our government customer on site in Nashville, TN. Under general supervision, the candidate will provide second-tier support to end-users for PC, server, mainframe applications and hardware. Responsibilities include:
- Support responsibilities include software installation, and configurations.
- Performs technical, operational, and training support to users of personal computers either by telephone, or on-site for PC desktop hardware and software packages.
- Install and test personal computers, printers, and other peripherals, configure operating system, load shrink-wrap programs and other application software programs.
- Troubleshoots printer, computer, and peripheral incidents, performs hardware and software diagnostics, coordinates needed repairs, resolves computer system problems, including coordination between users and components of a local area network, and participates in the evaluation of system configuration and software.
- May interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem.
Requirements
- Must hold an active Secret Clearance
- CompTIA A+ or Network+ or Security+
- 3+ years of experience in PC/Desktop/IT Support
- Experience supporting Windows 7, Windows 10, and MS Office 2013
- Experience using Remedy or a similar ticketing system.
- Strong analytical and follow through skills
- Strong verbal and written communications skills.
- Ability to coordinate and get cooperation from multiple areas within IT to accomplish assignments.
- Ability to work well independently on defined tasks.
- Ability to work well as part of a team.
Benefits & conditions
This is a Contract position based out of Nashville, TN. Pay and Benefits The pay range for this position is $28.00 - $30.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: Medical, dental & vision Critical Illness, Accident, and Hospital 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available Life Insurance (Voluntary Life & AD&D for the employee and dependents) Short and long-term disability Health Spending Account (HSA) Transportation benefits Employee Assistance Program Time Off/Leave (PTO, Vacation or Sick Leave)