IT Systems Administrator

ProMach's Zalkin and Federal divisions are seeking a talented IT System Administrator responsible for maintaining stable, secure, and well-functioning IT systems while providing high-quality support to end users both onsite and remotely. This is a hands-on, execution-focused role requiring strong technical skills and the ability to work independently within established IT standards.

This position reports to Business Unit IT leadership. While responsible for day-to-day IT operations, all strategic decisions, system design changes, and major modifications are directed by Business Unit IT leadership., * Maintain and support Windows Server environments (2016 - 2025) and Hyper-V virtual infrastructure

• End User support for desktops, laptops, mobile devices, printers, and business & productivity applications
• Perform system patching and updates using N-able
• Monitor system performance, uptime, and overall environment health
• Support and maintain network infrastructure including switches, routers, firewalls, and wireless systems
• Provide onsite support for the Statham location and remote support for an out-of-state site
• Serve as escalation point for complex technical issues and manage ticket flow
• Administer Active Directory including user setup, deactivation, and access management
• Support Syteline ERP-related IT functions, Access databases, and SharePoint environments
• Maintain backup and recovery processes and follow corporate cybersecurity procedures
• Manage IT assets including hardware inventory, software licensing, and lifecycle tracking
• Create and maintain documentation including SOPs, onboarding/offboarding processes, and support procedures
• Coordinate with vendors and support projects as directed by Business Unit IT leadership
• Execute all work in alignment with established IT standards and direction

• 3 - 5+ years of hands-on IT Systems Administration experience
• Strong experience with Windows Server, Hyper-V, and Active Directory
• Solid understanding of networking fundamentals (DNS, DHCP, TCP/IP, switching/routing)
• Experience with patch management tools such as N-able or similar
• Experience supporting multi-site environments (onsite and remote)
• Proven ability to manage daily IT operations independently
• Strong troubleshooting, organization, and prioritization skills
• Excellent communication and customer service mindset
• Demonstrated ability to operate effectively within established IT standards and processes
• Ability to appropriately escalate and obtain IT leadership approval for changes outside of routine support and maintenance

Preferred

• Experience in a manufacturing environment
• Exposure to Syteline ERP
• Experience with SharePoint and Access databases
• Familiarity with backup solutions (e.g., Barracuda, Veeam)

What's in it for you?

There's no monopoly on good ideas or limits to how far you can advance with our team. We offer an open, communicative environment that fosters individual initiative. We pride ourselves in being a company where people choose to build a career.

At ProMach, we're looking for people who want to shine. You'll have opportunities to take your career in the direction you want. You can be creative. Strategic. Persuasive. Influential. Mechanical marvel. Customer service authority. Meticulous. A closer. A futurist. You'll be challenged and rewarded. Improve our customers' packaging performance and efficiency every day. Help build the future of packaging automation. We're proud of that and hope you will be too., In addition to growth opportunities, as a ProMach employee, you receive more than just a paycheck. Total compensation includes your salary, comprehensive medical/dental programs, as well as life insurance, a generous paid time off program, and a retirement savings plan with a company match. And because we understand the importance of feeling protected, there is no waiting period for benefits - you are eligible on your first day of employment! Pro Mach, Inc. We have been named to the Inc. 5,000 list of fastest growing private companies in the U.S. seven times. We continue to introduce innovative products, enter new markets, expand our global presence, and actively acquire new capabilities. We have the rewards, opportunities, and the market strengths of a large organization combined with the entrepreneurial culture of a small, fast-paced company. You will enjoy the benefits of working with a growing company that competes globally with the personal touch and feel of a smaller company where you can make an impact every day. Zalkin For more than 80 years, Zalkin has led the global bottling and capping industry with innovations, with efficiency, and with greater control over product quality. Zalkin produces custom-made, high-speed capping machines for beverages, foods, cosmetics, pharmaceuticals, chemicals, and beyond. As part of the ProMach Filling & Capping business line, Zalkin helps our packaging customers protect and grow the reputation and trust of their consumers. ProMach is a family of best-in-class packaging solution brands serving manufacturers of all sizes and geographies in the food, beverage, pharmaceutical, personal care, and household and industrial goods industries. ProMach brands operate across the entire packaging spectrum: filling and capping, flexibles, pharma, product handling, labeling and coding, and end of line. ProMach is headquartered near Cincinnati, Ohio, with manufacturing facilities and offices throughout North America, Europe, South America, and Asia.