Infrastructure Technician

An IT infrastructure and low-voltage services provider is seeking an Infrastructure Technician to join their team. In this client-facing role, you will be responsible for installing, maintaining, and troubleshooting structured cabling systems, access control, security cameras, fire alarm systems, and automation infrastructure across a wide range of client environments.

This position requires extensive travel (up to 90%) to job sites across the United States, supporting both local and national clients. You will serve as a key representative of the company in the field, delivering a high level of professionalism and a "Client First" experience through every interaction. The ideal candidate is highly skilled, self-motivated, and comfortable working independently in dynamic environments while maintaining technical excellence and strong customer service.

You will work closely with project teams, clients, and leadership to ensure projects are completed efficiently, accurately, and to the highest standards. This role is ideal for someone who enjoys hands-on technical work, problem-solving in the field, and building strong client relationships., Basic engineering or systems design understanding What You Will Be Doing Traveling to client sites nationwide to install and service infrastructure systems

Installing, terminating, and testing structured cabling systems

Installing and servicing fire alarms, access control, CCTV, and AV systems

Reading and executing work based on blueprints and project plans

Diagnosing and troubleshooting system issues and performing repairs

Confirming project scope, materials, and readiness prior to site arrival

Documenting billable time, project progress, and inventory usage

Maintaining and tracking company tools and client equipment

Communicating effectively with clients, team members, and leadership

Representing the company with professionalism in appearance and conduct

Managing multiple priorities and working independently with minimal supervision

Supporting occasional weekend work or travel as needed Tech Breakdown 40% Structured Cabling Installation (CAT5e, CAT6, Fiber)

25% Security & Life Safety Systems (Access Control, CCTV, Fire Alarm)

20% Troubleshooting, Repairs, and System Testing

15% Documentation, Client Communication, and Project Coordination Daily Responsibilities 40% On-site installation and system setup

20% Troubleshooting and resolving technical issues

15% Reviewing project scope, plans, and materials

15% Documentation, reporting, and inventory tracking

3+ years of hands-on field experience with infrastructure and low-voltage systems

Experience with structured cabling, including CAT5e, CAT6, and fiber optic installation, termination, and testing

Experience with access control systems, CCTV (IP cameras and NVRs), and fire alarm systems (inspection experience required)

Ability to read and interpret blueprints, electrical diagrams, and building layouts

Strong troubleshooting and repair skills across low-voltage and infrastructure systems

Ability to work at heights up to 30 feet using ladders or lifts

Physically capable of bending, standing, climbing, and working in confined or variable environments

Proficiency with basic computer applications and documentation tools

Strong verbal and written communication skills

Excellent time management and organizational skills

Valid driver's license with a clean driving record Desired Skills & Experience Technical certifications (NICET, ESA, OSHA, or other low-voltage certifications)

Experience in client-facing field service roles

Familiarity with AV systems and integrated automation technologies, Applicants must be currently authorized to work in the US on a full-time basis now and in the future.

10% Client communication and coordination The Offer You will receive the following benefits:

Competitive salary based on experience

Travel opportunities across diverse client environments

401(k) with company matching

Medical, dental, and vision insurance

Paid time off and holidays

Ongoing training and certification support

Opportunity to work with advanced infrastructure and security technologies