Dynamics 365 Support Analyst

I'm currently working with a Not-for-Profit organisation in SW London who are looking to hire a Dynamics 365 Support Analyst to support and enhance their enterprise platform.

This is a hybrid role (2 days on-site) in South West / West London, offering the chance to work across a mission-driven environment where technology directly supports impactful services., * Provide 2nd line support across D365 Finance & Supply Chain Management (F&SCM) (core focus), alongside CE and Power Platform

• Troubleshoot system/data issues and manage users, roles, and security
• Monitor integrations, batch jobs, and workflows to ensure system stability
• Support small changes, enhancements, and continuous improvement initiatives
• Assist with release cycles, testing, and environment management
• Collaborate with internal teams and third-party partners

• Proven experience supporting D365 F&SCM in a functional capacity
• Strong understanding of finance / operational business processes
• Experience with configuration, support, and incident resolution
• Exposure to CE or Power Platform (desirable)
• Familiarity with ITIL environments

You'll be joining a collaborative team supporting a critical Dynamics 365 estate that underpins key organisational functions.