Technical Program Manager
Role details
Job location
Tech stack
Job description
Peraton is seeking a highly capable and customer-focused Technical Program Manager to support the First Responder Solutions program. This role is ideal for a dynamic leader who excels in a client-facing environment, drives technology delivery, and identifies opportunities to expand solution offerings-such as Command Point and other enhanced products-within the customer space., * Serve as the primary customer interface, partnering closely to define requirements, priorities, and opportunities to introduce enhanced products and capabilities (e.g., Command Point).
- Lead and manage multiple small to mid-sized technical projects across application development and operations environments.
- Elicit and translate customer requirements into clear, actionable user stories and backlog priorities, and communicate them to the SCRUM team-comprised of software developers, product owners, and product managers-to drive effective sprint execution and delivery.
- Own all aspects of project execution, from concept through implementation, including scope definition, scheduling, resource planning, and delivery oversight.
- Prepare and deliver executive-level briefings, presentations, and periodic status reports to both internal leadership and customer stakeholders.
- Ensure all contract deliverables are completed in accordance with requirements, quality standards, and company policies.
- Oversee technical direction across the full Software Development Life Cycle (SDLC), including design, development, testing, and deployment.
- Manage project risks, issues, and dependencies, ensuring timely resolution and communication to stakeholders.
- Support business development efforts by identifying follow-on opportunities and contributing to solution positioning and customer engagement strategies.
Requirements
Minimum 10 years of experience, may have supervisory or lead experience
- 6+ years of experience managing IT programs and/or application development projects
- 3+ years of experience in a customer-facing role, with direct interaction with external clients or stakeholders
- Demonstrated experience managing multiple concurrent technical projects in a fast-paced environment
- Experience leading cross-functional or matrixed teams (developers, engineers, analysts)
- Strong presentation and communication skills, with the ability to effectively brief senior leadership and customers
- Experience with project management methodologies (Agile, Scrum, Waterfall, or hybrid)
- Proven ability to manage schedules, deliverables, and performance in alignment with contract requirements
- U.S. Citizenship required, * Bachelor's or Master's degree in Information Technology, Computer Science, Engineering, Business, or a related field
- Project Management Professional (PMP) certification or equivalent
- Experience supporting public sector, first responder, law enforcement, or emergency management programs
- Familiarity with product management and solution delivery, including experience positioning or implementing platforms such as Command Point, ViewPoint mapping, automatic vehicle routing, 911 Web, CAD to CAD integration, etc.
- Experience identifying and supporting follow-on business or growth opportunities within existing programs
- Background in application development, systems integration, or IT operations environments
- Experience developing Statements of Work (SOWs), Basis of Estimates (BOEs), and managing project financials
- Strong stakeholder management skills with the ability to influence customer priorities and drive adoption of technical solutions