Test Administrator (Woburn, MA)
Role details
Job location
Tech stack
Job description
The Test Administrator position is responsible for providing a secure exam delivery and superior customer service in a comfortable friendly environment. In this position, you will be required to:
- Comply with all testing procedures and strictly adhere to company policies using careful judgment.
- Check in testing candidates, verify identification, and explain the exam process.
- Proctor / invigilate candidates while testing.
- Troubleshoot with internal departments to fix technical issues.
- Complete light housekeeping duties such as vacuuming the floors and sanitizing keyboards after each candidate has finished their examination.
- Other duties as assigned.
Schedule Requirements
Our ideal candidate demonstrates strong teamwork and is available to work any days from Wednesday through Saturday, between 7:20 AM and 4:30 PM . This includes working 1 Saturday per month . Candidate must be open to flexible scheduling.
This is a part-time position and will remain as such, 9 to 18 hours (one or two shifts) per week, with an expectation to work more hours if needed.
Schedules are available at least 2 weeks in advance .
Requirements
- High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly preferred.
- Must be flexible in work hours and days.
- Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook).
- Must be able to sit for long periods of time and also escort candidates to and from testing room.
- Must be able to bend, stoop and lift up to 20 lbs. with reasonable accommodation.
- Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
Benefits & conditions
Starting pay is $18.00 per hour + eligible for accrued paid sick time. Learn more at https://pearsonbenefitsus.com/new-employees/.