Computer Technology Systems & Infrastructure...

Are you a tech professional who wants your work to mean more than just uptime and tickets? We are looking for a dedicated Infrastructure Specialist to join the Department of Enterprise Technology Services.

In this role, you aren't just managing servers and networks; you are maintaining the digital lifeline for thousands of families, children, and social workers. When our systems run smoothly, a caseworker can focus on a child in need rather than a spinning loading icon.

Why This Role Matters

Our infrastructure is the silent engine behind critical community services, including foster care coordination, economic assistance, and protective services. Your expertise ensures that these sensitive systems remain:

• Resilient: High availability for 24/7 emergency response.

• Secure: Protecting the private data of our most vulnerable citizens.

• Modern: Shifting from legacy tech to agile, cloud-integrated solutions.

What You'll Do

• Architect & Maintain: Oversee the health of our local and cloud-based server environments.

• Bridge the Gap: Collaborate with social service teams to translate their mission-critical needs into robust technical requirements.

• Innovate: Identify opportunities to automate workflows, reducing the administrative burden on frontline staff.

• Secure: Implement top-tier security protocols to safeguard sensitive case files., ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed in the job level.

• Responsible for providing system administration and production support for the DFS AWS Environment(s) including:

• Perform advanced system and infrastructure work

• Windows/Linux Administration

• Managing system access and security

• Performing system and software installation, upgrades, and maintenance

• Providing technical support to team members as required

• Ensuring the DFS AWS Environment(s) comply with the necessary State and Federal regulations

• Responsible for providing Salesforce administration and production support for DFS applications hosted within that environment, to include:

• Monitoring system development to ensure naming standards are followed

• Performing DFS application deployments

• Managing system access and security

• Performing updates to applications within the Salesforce Environment

• Assisting developers with support and development of DFS applications within Salesforce

• Accomplish required documentation for change control, system functionality, metrics, time-keeping, and any additional areas that are specified by the agency

• Foster collaboration with other team members and with members of other ETS teams

Knowledge and experience with AWS services such as VPC, Appstream, EC2 and Cloudwatch

Knowledge and experience with Salesforce Administration

Knowledge and experience with Mulesoft Administration

Knowledge and experience supporting SDLC

Knowledge and experience supporting Windows and Linux servers

KNOWLEDGE:

• Ability to research and be innovative

• Problem solving skills

• Knowledge of system and software development lifecycles

• Knowledge of application integration techniques

• Skills in communication

• Ability to troubleshoot and work on several projects concurrently, Bachelor's Degree (typically in Computer Technology), 0-3 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of a CT Systems & Infrastructure Specialist II, 4-6 years of progressive work experience in Systems and Infrastructure with acquired knowledge at the level of a CT Systems & Infrastructure Specialist II

You're someone who balances technical grit with human empathy. You understand that behind every data packet is a person, and you take pride in building systems that are as reliable as they are impactful. You thrive in complex environments and love the challenge of optimizing infrastructure for the public good.

Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:

• Comprehensive health, dental, and vision insurance

• Paid vacation, sick leave, FMLA and holidays

• Retirement - Pension and 457B plans that help you build a secure future

• Flexible schedules and work-life balance options, The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.

Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.

Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.

Employees enjoy:

• Comprehensive health coverage- medical, dental, and vision plans for you and your family

• Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts

• Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security

• Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year

• Public Service Loan Forgiveness eligibility- for those with qualifying student loans

• Training and professional development- to support your career growth and advancement

• Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts

• Wellness Program - Earn paid time off and incentives by focusing on your personal health

Know your full value.

Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.

Explore your total compensation:https://compensationcalculator.wyo.gov/

WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.