Site Reliability Engineer in Chicago

We're looking for a Site Reliability Engineer to support the availability, performance, and reliability of a next- cloud- platform. You'll collaborate across engineering and infrastructure teams, build automation to reduce toil, improve incident response, and strengthen system resilience through monitoring, metrics, and modern SRE practices.

What You'll Do

• Partner with development, operations, and infrastructure teams to ensure service availability

• Build automation to improve incident response and prevent recurring issues

• Create and enhance runbooks for outages and service degradations

• Assess production readiness and reliability of new and existing services

• Define and track operational metrics for performance, scalability, and availability

• Architect and maintain shared tools that improve reliability across teams

• Contribute to continuous improvement through research, retrospectives, and code reviews

• Influence timelines, expectations, and technical direction within the team

• Mentor junior engineers and help shape sprint planning

• Expert in Building Kubernetes Clusters from scratch

• Experience supporting and troubleshooting large-scale distributed systems

• Strong documentation, communication, and analytical problem-solving skills

• Comfortable working in fast-paced, rapidly changing environments

Technical Skills:

• Hands-on experience managing cloud infrastructure (AWS)

• Analysis using tools like Splunk, AppDynamics, Datadog, Prometheus, Grafana

• Programming/scripting in Java, Python, Bash, or Go

• Experience with distributed messaging (Kafka, RabbitMQ, ActiveMQ)

• Container orchestration (Kubernetes, Docker, Rancher)

• CI/CD tools such as Jenkins, Travis, and Harness

• 15% Bonus

• 20+ days PTO

• Health, Vison, Dental

• 6% match 401k

• Technology Stipend

• Tuition/Training reimbursement program

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