IT Team Leader

Wills Consultants Ltd

Central Milton Keynes, United Kingdom

yesterday

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

English

Experience level

Senior

Compensation

£ 48K

Central Milton Keynes, United Kingdom

Java

Systems Engineering

Linux

Operational Data Store

Object-Oriented Software Development

Oracle Applications

Shell Script

Software Engineering

SQL Databases

Technical Data Management Systems

Warehouse Management Systems

Information Technology

Lead, support, and coordinate the IT team on shift
Act as the main escalation point between the client and internal teams
Ensure effective shift handovers to maintain operational continuity
Troubleshoot and resolve issues across Warehouse Management Systems (WMS) and Material Flow Systems (MFS)
Monitor server availability and carry out system updates
Design and execute test scenarios to identify system issues
Analyse operational data and reports to drive continuous improvement
Maintain and update helpdesk ticketing systems
Create documentation, user guides, and training materials
Deliver training to internal teams and customers
Support wider IT and software development projects where required

Technologies:

BSc / HND / HNC in Computer Science, IT Engineering, or similar
Experience with SQL databases (Oracle preferred)
Strong Linux CLI and shell scripting experience
Knowledge of Java or other object-oriented programming languages
Proven experience in a technical support or systems environment
Strong leadership and problem-solving skills
Excellent communication skills, with the ability to manage high-impact situations
Ability to analyse technical data and implement solutions effectively