Computer Field Technician in Colorado Springs

Install, configure, and maintain computer hardware and software

• Troubleshoot system errors and network connectivity issues.

• Provide both remote and onsite technical support.

• Hardware/software installations including network cabling, install and mount monitors and TVs, install scanners and printers, etc.

• Ensure periodic backups and remote monitoring of client assets.

• Respond to client tickets in a prompt and timely manner.

• Follow up with doctors office to ensure customer satisfaction.

Proficiency with Windows-based servers, systems, and software, including Server 2019 and higher and Windows 11.

• Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN.
• Experience with network cabling and proficiency with all areas of networking TCP\IP.
• Understanding of virtual machines.
• Excellent customer service, reporting, follow through, and time management skills.
• Physical ability to lift and install servers, computers, monitors, wall- and ceiling-mounted monitor arms, printers, scanners, etc.

Commute/travel within the Colorado Springs, Pueblo and Denver areas.

Company DescriptionWho we are: We are a well-established, reputable IT provider with locations and clientele across the country. We are currently seeking to add an experienced Telephone support technician to our outstanding team of remote support technicians.Company DescriptionWho we are: We are a well-established, reputable IT provider with locations and clientele across the country. We are currently seeking to add an experienced Telephone support technician to our outstanding team of remote support technicians.