Undergraduate ICT Officer x 3 posts

Temporary fixed term until 31st August 2027, full time, 37 hours per week (flexible/hybrid working available)., The posts are aimed at students currently on degree level courses that would link in with the kind of work undertaken in Digital Services. This could be in Cyber Security, VMWare, CISCO, Microsoft Windows, Antivirus, Web Filtering or Messaging for Networks and Servers, or Cloud Technology, AI technologies and SharePoint for Business Application Support. The students would have exposure to new technologies to bring to Digital Services that would enhance our current skillset and provide an excellent opportunity to students looking for experience of the workplace. Who Should Apply: We welcome applications from students currently enrolled in the following degree courses or related fields:

• Software Engineering
• Computer Science
• Cyber Security
• Information Technology and Business Studies
• Smart Computing

Why Join Us?

• Development Opportunity: Gain hands-on experience and develop skills in a supportive, forward-thinking environment.
• Flexibility: Enjoy the benefits of a flexible/hybrid working style.
• Community Impact: Contribute to significant projects that have a direct impact on our community.

Current placement student's comments: A typical day in my role involves working with a range of AI tools to support digital services across the Council. I help design and test AI use cases, build and improve SharePoint pages, and support demonstrations and presentations to different teams, giving exposure to real projects and how technology is used in a local government environment. Before starting my placement, I was worried that I wouldn't have the skills or capability to carry out the work expected of me. However, I quickly realised that as a placement student, I'm here to learn. Speaking to colleagues across the Council helped build my confidence, as everyone was supportive and open to questions. Over time, the more work I took on, the more confident and capable I became. During my placement, I've developed strong Microsoft 365 development skills in SharePoint and Microsoft Copilot, alongside a better understanding of AI in the workplace. I've also improved my teamwork, communication and problem-solving skills and gained confidence in delivering presentations, asking questions, and sharing ideas and supporting different teams. The best part of my placement has been working with different teams and seeing how they operate. Being involved in live projects has allowed me to build on my technical skills while also understanding how decisions are made and how services are delivered in a council environment. I would strongly encourage other students to apply for a placement at RMBC. The environment is welcoming and supportive, and there is a genuine focus on helping you learn, develop and build confidence while gaining valuable professional experience. M.Khan (current ICT undergraduate officer), A concentrated focus on deploying and maintaining robust cyber and information security measures across our networks, infrastructure, and applications. Develop skills for deploying and maintaining the Microsoft physical and VMWare server estate, alongside CISCO, web filtering and messaging across our networks and infrastructure. Work with us supporting our estate and continue to develop our cloud presence. In your application for this position, we would like you to demonstrate that you have the following exposure, knowledge, and any relevant experience:

• Have exposure to cyber security systems for both hardware and software architecture to support the department on best practice and new technologies; whilst providing the best level of service for our users.
• Have an interest in supporting Microsoft Windows Server, CISCO, VMWare, web filtering and antivirus software across the physical and virtual server platforms and networks, including cloud-based servers as part of working on best practice and new technologies; whilst providing the best level of service for our users.

Dive into the world of O365 technologies, including Microsoft Power Platform, Process Automation, AI and SharePoint. Help us leverage our Microsoft and AI technology investments to their fullest potential. In your application for one of these positions we would like you to demonstrate that you have the following exposure, knowledge, and any relevant experience:

• Have an interest in existing knowledge of upcoming technologies to help develop new ideas and scopes which could be used to support the digital services area. For example, Artificial Intelligence (AI), Microsoft 365, SQL, SharePoint, Microsoft Power Platform.

• Have a knowledge of system architectures and database principles

• Be actively interested in new and emerging technologies and frameworks around AI and the M365 suite

• Have a knowledge of coding principles and languages such as PowerShell, HTML, Python, JavaScript, C#, etc

• Have knowledge or experience with development of the power platform, e.g. PowerApps, Power Automate, Copilot., * Work flexibly across the different functions of the service and helping to deliver new services as required.

• Be confident in the ability to present and liaise with customer(s) both internal and external at a range of technical proficiencies.

• Be able to work to strict deadlines and deliverables

• Be able to problem solve issues both technical and generalised issues and queries

• To be able to work independently and or part of a team to help remediate issues

• Have the ability to bring new ideas and concepts to the table to help support growth.

Rotherham Metropolitan Borough Council is excited to offer three sandwich year placement opportunities within our Digital Services directorate. We are looking to bring in students to undertake various roles, with the aim of supporting two of our teams in the directorate, whilst providing a development opportunity for university students.