IT Quality Assurance Analyst job in Montpelier

Quality Assurance & Testing

• Develop, maintain, and execute QA plans, test strategies, and test scenarios
• Create detailed test cases, scripts, and procedures based on functional and business requirements
• Perform manual and automated testing, including regression testing
• Facilitate and support User Acceptance Testing (UAT) with end users
• Ensure testing is completed and documented prior to all releases

Defect Management & Reporting

• Identify, document, track, and communicate defects with clear reproduction steps
• Collaborate with developers to validate fixes and retest resolved defects
• Analyze test results and quality metrics to identify trends and improvement areas
• Produce regular QA status reports, metrics, and release readiness summaries

Collaboration & Process Improvement

• Work closely with business analysts, developers, product owners, and project managers
• Support refinement of user stories and acceptance criteria
• Recommend improvements to QA processes, tools, and best practices
• Maintain accurate QA documentation and knowledge sharing artifacts

Tools & Environment

• Use Azure DevOps as the system of record for test plans, scenarios, defects, and tracking
• Participate in Agile ceremonies including sprint planning, reviews, and retrospectives
• Support testing for integrations, APIs, and configuration-based Salesforce functionality

The ideal candidate is detail-oriented, experienced in Agile/Scrum environments, and comfortable owning end-to-end QA activities, including planning, execution, documentation, and reporting., * 5+ years of experience in IT / Software Quality Assurance

• Strong experience developing and executing test plans, test cases, and test strategies
• Hands-on experience with Agile / Scrum testing methodologies
• Experience with manual testing and exposure to automated testing
• Proficient with Azure DevOps or similar ALM tools for QA tracking
• Experience supporting User Acceptance Testing (UAT)
• Strong documentation, communication, and stakeholder collaboration skills
• Ability to work independently in a remote environment

Preferred Qualifications

• Experience testing Salesforce-based applications
• Experience in regulated industries (government, healthcare, financial services, etc.)
• Familiarity with API testing and system integrations
• Experience with test automation tools (e.g., Testim or similar)
• QA, Software Testing, or IT-related certifications
• Understanding of licensing, compliance, or regulatory systems

Deliverables & Outcomes

• Documented IT Quality Assurance Plan
• Test cases, test results, and defect reports for ongoing releases
• Defined and repeatable QA processes and procedures
• Quality metrics and reporting tied to sprints and releases

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