Desktop Support Specialist

UF Information Technology (UFIT) is currently seeking an entry-level Desktop Support Specialist to join Academic Technology, a unit within UFIT. The UFIT Help Desk is a fully staffed call center that provides IT support to the entire campus. UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities, and the opportunity to teach using HiPerGator. Employment with UFIT provides an excellent opportunity to work with other employees dedicated and focused on understanding and interpreting the technological needs of the University of Florida's innovative and inspirational community. Some key responsibilities and characteristics of this position are:

• Assists end users with getting set up on supported equipment and software
• Assist with inventory
• Familiarizing end-users with how to use the equipment and software
• Assists end users with resolving software issues pertaining to supported software
• Installs and moves computers, printers, and other end-user technology devices, including installing designated system images and application software
• Troubleshoots and resolves entry-level problems and provides entry-level maintenance for computers, printers, and other end-user technology devices, Classification Title: Accounting Specialist Classification Minimum Requirements: A bachelor's degree in an appropriate area of specialization and one year of appropriate exper…

• 4 days ago

Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s)., Associate's degree; or a high school diploma or equivalent and two years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s). Preferred: The ideal candidate will possess the following education, experience, and skills:

• Knowledge of various current OS environments
• Experience providing direct customer support
• Troubleshooting basic hardware and software, operating systems and utilities, and Internet client/server software
• Knowledge of Microsoft Office Suite, Adobe Suite, G Suite, Dropbox, and other software used across campus

Special Instructions to Applicants: Work visa sponsorship is not available for this position This is not a remote work position and is located in Gainesville, FL. A valid Florida Driver's License required at the time of hire Applicants are required to submit the following with their application

One of America's all-around best universities, the drives future-making education, eye-opening discoveries, life-saving health care, and community-building collaboration for our state, our nation, and our world. UF is in Gainesville, a city of approximately 150,000 residents in North-Central Florida, 50 miles from Florida's West Coast, 67 miles from the Atlantic Ocean, and within a 2-hour drive to large metropolitan areas (Orlando, Tampa, Jacksonville). The beautiful climate and extensive nearby parks and recreational areas afford year-round outdoor activities, including hiking, biking, and nature photography. UF's large college sports programs, museums, and performing arts center support various activities and cultural events for residents to enjoy. Learn more about what Gainesville has to offer at Exceptional Benefits UF provides various programs based on an employee's salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave. In addition to paid time off, the University of Florida offers a very competitive package. Expected Salary: $19.64 - $22.04 per hour; commensurate based on education and experience., Enlyte

• Gainesville, FL

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