Systems Administrator - Active Directory / Infrastructure

Join the Bureau of Enterprise Technology Services supporting the Pennsylvania State Police-where your work directly impacts statewide public safety operations.

This is a senior-level infrastructure role responsible for:

• Enterprise Active Directory
• FilePrint server environments
• Identity, access, and security controls

You'll serve as the technical lead and point of contact across headquarters, field sites, and data centers., We are seeking a hands-on Systems Administrator with strong experience in:

• Active Directory administration
• Enterprise infrastructure support
• Identity and access management

This role requires someone who can execute technically while enforcing standards, policies, and security practices.

Core Responsibilities

Active DirectoryIdentity Management

• Manage enterprise AD environment (CUPSS or equivalent)
• Provision and manage:

• User, service, and resource accounts
• Security groups and permissions

• Implement:

• GPOs
• Naming conventions
• Access control standards

FilePrint Server Administration

• Manage file shares, permissions, and storage
• Troubleshoot:

• Mapped drives
• Access issues

• Perform:

• Data recovery (Shadow Copy)
• Drive space and server maintenance

PrinterInfrastructure Management

• Manage enterprise print servers and queues
• Deploy drivers, firmware, and updates
• Support printer troubleshooting and vendor coordination

Infrastructure StandardsSupport

• Support enterprise IT policies and compliance
• Participate in disaster recovery and continuity planning
• Act as liaison between IT teams, users, and vendors
• Provide escalation support and advanced troubleshooting, * Help desk or junior-level candidates
• Candidates without enterprise AD experience
• Profiles lacking server or infrastructure ownership
• Candidates not comfortable with structured/government environments

What Success Looks Like

• Secure and stable Active Directory environment
• Efficient identity and access management
• Reliable file and print services across PSP systems
• Strong adherence to security and compliance standards
• Effective collaboration across teams and stakeholders

Core Technical Years Experience

• Enterprise IT Experience - 5+ years
• Active Directory Administration - 3+ years
• File Share / Print Server Management - 3+ years
• Networking Fundamentals - 3+ years
• Endpoint / Remote Support - 3+ years
• Identity Provisioning Systems (CUPSS or similar) - 2+ years
• Scripting (PowerShell, VBScript, etc.) - 2+ years
• Microsoft 365 / Exchange Resource Management - 2+ years

ProfessionalOperational Competencies

• Strong documentation skills
• Adherence to process and policy
• Security-first mindset
• Professional communication (writtenverbal)
• Respect for chain-of-command and structured environments
• Ability to remain calm under pressure
• Strong independent troubleshooting skills

Education

• Bachelor's degree or equivalent experience

Highly Desired Qualifications

• Identity / IAM certifications
• Enterprise-level user and admin support experience
• Government or state IT experience
• Experience working in regulated or CJIS-compliant environments

Work Conditions

• On-site to start; transitions to hybrid (2 days onsite)
• Occasional after-hours support required
• Must report onsite Day 1 for onboarding
• Must pass PSP background checks and CJIS requirements

Schedule: Monday-Friday, 8:00 AM - 5:00 PM Clearance: Must pass PSP backgroundCJIS compliance

Salary: $68,000 W2 per year with full comprehensive benefits, Full-time employees are offered a comprehensive and competitive benefits package, including:

• Paid vacation, sick leave, and holidays
• Medical, dental, and vision health insurance
• Life insurance coverage
• Short- and long-term disability insurance
• 401(k) retirement plan with company match and immediate vesting
• Military leave
• Training and professional development opportunities
• Tuition reimbursement
• Employee wellness program
• Commuter benefits
• And more