IT Technology Services Senior Specialist

SAP America, Inc. seeks an IT Technology Services Senior Specialist at our Houston, TX location to develop and provide systems, applications, products, and services to optimize/automate business processes, improve work efficiency and provide expert support in operations., Revise and update existing programs and provide required documentation. Facilitate the service lifecycle and product lifecycle. Act as a technology expert to execute technical feasibility studies/solution reviews. Define/review technical blueprint for internal IT projects. Customize and develop enhancements and implement solutions. Provide technical documentation. Execute and support problem management and continuous improvement. Participate in de-escalation activities. Contribute to the Build to Run engagement and to the definition of technical standards and frameworks.

Bachelor's degree or foreign equivalent in Computer Science, Information Technology, Engineering, or a related field of study and six (6) years of progressive post-baccalaureate experience in the job offered or related occupation. Alternatively, a Master's degree or foreign equivalent in Computer Science, Information Technology, Engineering, or a related field of study and four (4) years of experience in the job offered or related occupation., Experience must include four (4) years involving each of the following:

• Leveraging comprehensive experience with S/4HANA architecture, conversion, migration path, methodology and tools;
• Understanding various SAP cloud solutions and integration scenarios of SAP systems with BTP, Ariba, and SuccessFactors;
• Analyzing customer technical requirements and organizing/coordinating experts from cross Delivery team and driving those topics to resolution for customers;
• Working with a detailed understanding of the customer landscape managed within ECS and understanding interdependencies between systems (both within ECS and beyond);
• Owning customer landscape and advising on critical and complex landscape changes during life cycle management;
• Analyzing ECC, S/4 HANA data footprint, including server downsizing and upsizing;
• Designing and implementing SAP applications and Databases, with focus on High Availability and disaster recovery concepts;
• SAP ECC, S/4 HANA, and SAP Netweaver; and
• Cloud Administration - Hyperscaler using Azure, AWS, or GCP.

Travel: Position requires up to 20% domestic travel to various unanticipated customer sites to perform customer-facing tasks and implement SAP solutions.

This position is eligible for the Employee Referral Program subject to the eligibility criteria outlined in the SAP Internal Employee Referral Policy .

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program (https://one.int.sap/me@sap/jobs_and_hiring/employee_referral/region/0000/lang/en) , according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability, in compliance with applicable federal, state, and local legal requirements.

Compensation Range Transparency: The annual base salary range for this position is $138,237 - $174,680. SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP's commitment to pay equity. SAP provides the annualized compensation range inclusive of base salary and variable incentive target for the career level applicable to the posted role. The targeted combined range for this position is $138,237 - $198,500. The actual amount to be offered to the successful candidate will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. Any SAP variable incentive includes a targeted dollar amount and any actual payout amount is dependent on company and personal performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits (https://www.sapnorthamericabenefits.com/en/public/welcome) .

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process (https://jobs.sap.com/content/Ethical_usage_of_AI_in_the_recruiting_process/?locale=en_US) .

Please note that any violation of these guidelines may result in disqualification from the hiring process.

At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your wellbeing, and truly belong. What's in it for you? Constant learning, skill growth, great benefits, and a team that wants you to grow and succeed., SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.