Field IT Technician

BlockRock South LLC
Chicago, United States of America
yesterday

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Spanish
Experience level
Intermediate
Compensation
$ 50K

Job location

Chicago, United States of America

Tech stack

Computer Equipment
Hardware Debugging

Job description

We are hiring a Field IT Technician to service, install, and troubleshoot vending, POS, and coin-operated machines across the Chicagoland area.

This is a route-based role requiring daily travel, multiple service stops, and independent work in the field. Candidates must be comfortable working on the road, handling equipment, and resolving issues without direct supervision., * Travel daily to client locations (up to 200-mile radius)

  • Perform installation, repair, and maintenance of machines
  • Diagnose and troubleshoot hardware and basic software issues
  • Manage 5-10+ service stops per day
  • Load/unload equipment and handle physical installations
  • Document work using ticketing or tracking systems
  • Communicate professionally with clients on-site

Requirements

  • 2+ years of hands-on IT, field service, or hardware repair experience
  • Previous route-based or field work (multiple locations per day)
  • Experience with computer hardware troubleshooting (PCs, peripherals, or similar equipment)
  • Comfortable with daily driving and independent work
  • Ability to lift and move equipment regularly
  • Valid driver's license and reliable transportation

Preferred (Strong Plus)

  • Experience with vending machines, POS systems, or electromechanical equipment
  • Cabling, installations, or low-voltage work
  • Experience using ticketing/CRM systems
  • Bilingual (Spanish)

Benefits & conditions

  • $45K-$50K base salary
  • Overtime paid at $30/hour
  • Paid travel (gas, tolls, parking)
  • Health insurance
  • PTO and sick leave
  • Quarterly performance incentives

Important Notes

This is a field-based role, not a remote or help desk position. Candidates must be comfortable spending the majority of the day on the road and working independently at client locations.

.A background check and signing of a non-disclosure agreement (NDA) will be required during the hiring process.

Job Type: Full-time

Pay: $45,000.00 - $50,000.00 per year, * Health insurance

  • Paid time off

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