Cloud Platform Manager

The Cloud Platform Manager is a hands-on technical leader responsible for enabling application teams to successfully adopt and optimize the enterprise cloud platform. This role drives developer experience, self-service capabilities, and cloud-smart engineering culture, with a primary focus on AWS, while maintaining security, cost, and reliability standards. The role begins as an individual contributor with expectation to grow and lead a small team over time., * Primary enabler for application teams migrating to and operating on AWS

• Drive self-service adoption of enterprise Terraform modules and GitLab pipelines owned by partner teams
• Reduce friction and improve day-to-day experience of app teams on the platform
• Make cloud migrations repeatable through improved tooling, patterns, and guidance

Automation & Toil Reduction

• Build Python-based solutions to automate and eliminate toil, improving resiliency
• Drive adoption of standard templates, approved libraries, and enterprise frameworks

Optimization & Reliability

• Continuously identify opportunities for cost optimization, and platform improvements
• Ensure adoption of security best practices and improve reliability through proactive engineering

Cross-Team Partnership

• Identify gaps, gather requirements, and partner closely with peer teams to deliver cohesive solutions
• Communicate platform standards and best practices; drive consistent adoption across application teams

Innovation

• Leverage agentic AI capabilities (Strands, FastAPI,bBedrock AgentCore with Guardrails) to solve platform challenges and improve developer experience
• Bring curiosity and excitement to building better engineering solutions, * AWS - Deep hands-on expertise (EC2, S3, RDS, Lambda, IAM, VPC, EKS, CUR Files, etc.)

• Terraform - Strong working knowledge
• GitLab CI/CD - Experience with pipeline enablement and onboarding application teams
• Python - Required for automation, tooling, and toil-reduction solutions
• Cloud Security - IAM policies, SCPs, security groups, guardrails, and compliance controls
• Containerization - Docker, Kubernetes/EKS
• Azure - Working knowledge preferred given multi-cloud scope
• Agentic AI - AWS Strands, FastAPI, Amazon Bedrock, Bedrock AgentCore with Guardrails
• Monitoring & Observability - CloudWatch or equivalent, The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Bachelor's degree and fifteen to twenty years related experience or equivalent combination.
2. Excellent knowledge of technical management and data governance.
3. Knowledge of current trends in IT hardware and systems software field.
4. Database management skills with the ability to produce reports.
5. Familiarity with the support and troubleshooting of personal computers and tablet devices.
6. Analyze situations, evaluate alternatives, and implement robust solutions
7. Interpret guidelines and analyze information to adapt or modify processes in response to changing circumstances.
8. Duties may require non-routine analysis, research and follow-through
9. The position requires strong problem solving and analytical skills with the ability to work independently and exercise sound judgment
10. The ability to make commitments and be willing to be held accountable against them, organizing workloads to meet deadlines
11. Exhibit adaptability to accept or bring about change when needed
12. Strong written and verbal communication skills
13. The ability to excel in a team environment and advance overall team objectives
14. The ability to ensure customer satisfaction by delivering excellence in products and service
15. Ability to work and communicate with peers, vendors, internal staff, including software program leadership and others
16. Consistently demonstrate professional, positive, and approachable attitude, demeanor and discretion
17. Demonstrate sensitivity in handling confidential information
18. Formulate and clearly communicate ideas to others
19. Fluency in English
20. Financial responsibility may include working within a budget to complete projects, negotiating and contracting with vendors and assisting with budget development
21. Purchase equipment and supplies as provided for in the budget
22. Ability to manage personnel with little supervision, * AWS certification(s) preferred (e.g., Solutions Architect, DevOps Engineer)

• Experience in a platform engineering, cloud enablement, or Cloud Center of Excellence (CCoE) role at enterprise scale
• Demonstrated experience building internal developer platforms or self-service tooling
• Experience with FinOps practices and cloud cost governance
• Hands-on experience with agentic AI frameworks, AWS Strands, FastAPI, Amazon Bedrock, and Bedrock AgentCore with Guardrails
• Azure experience a plus given multi-cloud environment
• Strong coaching and mentoring skills with a track record of improving developer experience and cloud adoption culture
• Comfortable operating with ambiguity and driving clarity through structured problem solving, Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%